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What is SPOT?
SPOT provides advanced features designed to effectively oversee and automate operations for both individual retail outlets and extensive enterprises. You can stay updated and respond swiftly to customer inquiries through a variety of communication methods. This includes real-time interactions via SMS/Text, Email, On My Way notifications, and requests for delivery pickups, all conveniently organized in the Notification Center accessible from the Home Screen. It's essential to ensure that your customers can easily access services in their preferred formats, while also offering simple, user-friendly interfaces to fulfill their requests and send updates. Boost your delivery processes by utilizing innovative technologies and a range of delivery alternatives. The marketing tools integrated into SPOT have been developed with the expertise of marketing professionals and proven customer engagement techniques. Available functionalities allow for the analysis of customer spending habits, visit frequencies, emerging trends, and expenditures across various departments. Similar to other reporting capabilities in SPOT, users can opt to view reports digitally or receive printed versions, providing flexibility in how important information is accessed. Furthermore, this all-encompassing system not only simplifies your operations but also enhances customer relationships through focused marketing initiatives, ultimately driving better engagement and satisfaction. By leveraging these tools, businesses can create a more responsive and customer-centric environment.
Integrations Supported
Bennie
SHEQSY
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SSA Soft
Date Founded
2006
Company Location
United States
Company Website
www.ssasoft.com/products/dcd/
Company Facts
Organization Name
SPOT Business Systems
Date Founded
1991
Company Location
United States
Company Website
www.spotpos.com
Categories and Features
Dry Cleaning
Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)
Categories and Features
Business Management
Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management
Dry Cleaning
Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration