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What is STAR Service Manager?

The STAR Service Manager serves as an all-encompassing management solution tailored for overseeing parts, services, and repairs across diverse industries including automotive, RVs, motorcycles, power sports, marine, aviation, and transmission repair. Users in Canada can take advantage of the software’s features that calculate GST and PST taxes with ease. The package also encompasses training, installation, and unlimited technical support, ensuring that users can fully leverage the system's capabilities. Each installation is accompanied by a dedicated account manager who is ready to assist with any support needs. When you call the toll-free support line, you can anticipate an average response time of just 22 seconds from your assigned account manager, thereby removing the hassle of emails, voicemails, or waiting for callbacks. This efficient support system significantly enhances the overall user experience and operational efficiency. Moreover, the commitment to responsive service demonstrates the company's dedication to customer satisfaction, making it a preferred choice for many businesses in these sectors.

What is ImEX Online?

mEX Online transforms the way collision repair shops are managed through its state-of-the-art, cloud-driven software solution. This pioneering platform is crafted to boost the efficiency of your bodyshop operations, guiding you from the very first assessment all the way to the finishing touches. By focusing on automation and organized processes, mEX Online effectively shortens cycle times while enhancing the profitability of each vehicle serviced. The system guarantees optimal performance from your bodyshop by utilizing smart scheduling that ensures prompt job arrivals, which in turn maximizes technician productivity and minimizes downtime. Customer interactions are made more efficient with integrated email and SMS communication tools, significantly reducing the need for labor-intensive administrative tasks. Furthermore, advanced capabilities encompass smooth parts procurement and invoice management, allowing for real-time job reconciliation and minimizing revenue losses from billing inaccuracies. Additionally, mEX Online provides strong integration options with popular accounting platforms like QuickBooks Desktop, QuickBooks Online, CDK, and PBS, ensuring a smooth connection to your financial management systems. This comprehensive approach not only streamlines operations but also positions your business for sustained growth in the competitive collision repair industry.

Media

Media

Integrations Supported

CCC ONE Total Repair Platform
CDK Global
PBS DMS
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Enterprise
QuickBooks Online
QuickBooks Online Advanced

Integrations Supported

CCC ONE Total Repair Platform
CDK Global
PBS DMS
QuickBooks Desktop Premier
QuickBooks Desktop Pro
QuickBooks Enterprise
QuickBooks Online
QuickBooks Online Advanced

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DCS Software

Company Location

United States

Company Website

star-service-mgr.biz/Home.aspx

Company Facts

Organization Name

ImEX Systems Inc.

Date Founded

1994

Company Location

Canada

Company Website

imexsystems.ca

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

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