SURFconext vs. ManageEngine ADSelfService Plus

Enable users at your institution to connect to all utilized cloud services through a single set of credentials, accommodating both popular and specialized services. This approach emphasizes security, user-friendliness, and the protection of personal information. Explore the advantages that SURFconext offers to your institution, its members, and service providers; it is an open-source solution that is constantly being updated and improved. We offer a range of materials, such as webinars, blog posts, and a comprehensive Wiki, to assist you in gaining further insights. You can also subscribe to the SURFconext newsletter to stay informed about the latest developments and information. With its single sign-on feature, users can securely access cloud services by using their institution's login details. The system guarantees user privacy by minimizing the amount of personal data shared with service providers and transparently showing which services have user information access. This capability enhances smooth access to the vast international education and research network, fostering collaboration and resource sharing. Ultimately, SURFconext streamlines the connection to a worldwide array of educational and research services, making it easier than ever for users to engage in global academic initiatives. By integrating these services, institutions can significantly improve the user experience and encourage more extensive participation in collaborative projects.

Password reset tickets are a common issue that troubles both IT teams and end users alike. To maintain productivity, IT departments often prioritize more critical tasks, pushing less urgent issues, such as password resets, further down the queue. If not handled swiftly, password reset tickets can lead to significant costs for organizations. Research indicates that nearly 30 percent of all help desk inquiries stem from forgotten passwords. Large enterprises have reportedly invested over $1 million to manage and resolve issues related to password resets. Regularly updating passwords is a valuable practice that can mitigate the risk of cyberattacks stemming from compromised credentials. To bolster security, experts advise that administrators implement policies mandating regular password changes and establish expiration timelines for passwords. By doing so, organizations can enhance their overall security posture while minimizing the burden on their IT teams.