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What is Safecall?

Since its establishment in 1999, Safecall has focused on delivering whistleblowing services that help organizations cultivate a secure and confidential reporting atmosphere. Our hotline and digital reporting platform allow employees to communicate their concerns directly to senior leadership, thereby promoting a culture where voicing issues is welcomed. Recognizing the critical role of an effective whistleblowing system, we assist companies and individuals in addressing workplace misconduct efficiently. Our external hotline provides a platform for individuals to report unethical, unsafe, or illegal activities occurring within their organizations on a global level. When challenges arise, it takes bravery for an individual to step forward and express their concerns, and we are committed to facilitating this essential process. Upon reaching out to Safecall, individuals can trust that their conversations will be handled discreetly, and they will be treated with dignity and seriousness. After identifying their organization, our call handlers provide a clear overview of the service's operational aspects, ensuring that callers feel informed and supported throughout their experience. This dedication to confidentiality and transparency is crucial in fostering a trusting environment where employees feel empowered to share their concerns without fear. Ultimately, our mission is to encourage accountability and ethical behavior within organizations, making the workplace safer for everyone involved.

What is Grapevine?

Grapevine presents a comprehensive suite of vital features, including around-the-clock access to experienced Australian call centre representatives who illuminate every facet of your organization, fostering trust among both employees and customers that their inquiries are comprehensively addressed. Our fully trained call centre operators are available 24/7 throughout the year, ensuring seamless communication and support for your needs. Your organization will reap the benefits of continuous reporting, which allows both reporters and businesses to access updates and actions whenever necessary. We also adopt a yearly fixed pricing structure that is customized based on the size of your organization, ensuring a clear understanding of costs. Furthermore, businesses receive immediate alerts about urgent matters, facilitating swift resolutions. Quarterly reports showcase key areas requiring attention, while expert advice is offered in line with your company's policies, guaranteeing you have the necessary support to succeed. Additionally, this holistic approach enables your organization to remain proactive and responsive in a fast-paced environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$160 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Safecall

Date Founded

1999

Company Location

United Kingdom

Company Website

www.safecall.co.uk/en/

Company Facts

Organization Name

Grapevine

Date Founded

2001

Company Location

Australiia

Company Website

www.whistleblowerhotline.com.au

Categories and Features

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

Categories and Features

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

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