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What is Sahaj CRM?

Sahaj has garnered a stellar reputation in Delhi for cultivating outstanding customer relationships. The essence of customer relationship management (CRM) is deeply embedded across all sectors of the company, nurturing a culture centered on the customer. This cohesive framework brings forth a multitude of benefits, including increased cost-effectiveness, improved productivity, and elevated levels of customer satisfaction. At Sahaj CRM, we take pride in offering a unique perspective on CRM solutions. Our applications are meticulously crafted with a comprehensive understanding of our clients' specific needs. By embracing this customized approach, we deliver a versatile Customer Relationship Management (CRM) solution that facilitates the achievement of your goals both swiftly and effectively. With Sahaj, you can select a tailored CRM solution that fits your business's requirements flawlessly. There are also various deployment options available, whether on-premises or cloud-based, which guarantees maximum flexibility for your organization. This adaptability not only empowers businesses to enhance their customer engagement strategies but also allows them to respond dynamically to changing market conditions. Ultimately, our commitment to personalized service helps ensure that each client receives the most effective CRM solution.

What is IRIS Business Architect?

IRIS Business Architect distinguishes itself as a collaborative software solution that emphasizes business-centric planning rather than merely serving as another enterprise architecture tool; it integrates aspects such as business design, transformation architecture, project and initiative planning, and agile delivery, all tailored to support an organization's entire planning ecosystem. Unlike many tools that may fall under the sole purview of the CIO, this application is typically overseen by the Business Transformation Committee, highlighting a more inclusive approach to management. As companies grapple with the urgent necessity for digital transformation, the capacity to implement agile business architecture has become an essential competency. Traditional enterprise architecture methods often struggle to keep pace with the rapid evolution of business demands, making agility a challenging goal. While preemptive planning and the establishment of architectural frameworks are fundamental, the strategies employed to achieve these goals must undergo significant innovation. A whitepaper by Daniel Lambert notes that effective product management is crucial for spearheading a customer-focused transformation, suggesting that a change in mindset can significantly improve the success rates of transformation efforts. By fostering a collaborative environment and embracing new methodologies, organizations can better position themselves to adapt and thrive in this dynamic landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sahaj Software

Date Founded

2014

Company Location

India

Company Website

sahajinfo.com/sahaj-crm.html

Company Facts

Organization Name

Benchmark Consulting

Date Founded

2015

Company Location

United States

Company Website

biz-architect.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Business Continuity

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Business Performance Management

Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Data Recovery

Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Policy Management

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Requirements Management

Automated Functional Sizing
Automated Requirements QA
Automated Test Generation
Automated Use Case Modeling
Change Management
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Status Tracking
Summary Reports
Task Management
To-Do List
Traceability
User Defined Attributes

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
IT Risk Management
Internal Controls Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

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