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What is Salesforce B2C Commerce?

Connect with your customers anytime and anywhere using our B2C ecommerce solution. Learn how Salesforce B2C Commerce empowers you to design unified and engaging digital shopping experiences, whether in online spaces or at physical locations. Previously known as Commerce Cloud Digital, this platform enables you to engage your target audience and deliver personalized shopping experiences across multiple commerce channels such as web, mobile, social media, and traditional stores. With a suite of powerful features, Salesforce B2C Commerce supports unique digital interactions and facilitates smooth transactions at each point of customer engagement. You can effortlessly launch new websites, tap into new markets, drive sales, and enhance business growth thanks to a plethora of ready-made capabilities. Furthermore, you can address issues like shopping cart abandonment through proven methods such as saved carts, efficient checkout systems, and quick payment solutions. Broaden your reach by merging digital commerce with social media platforms and online communities, including widely-used sites like Instagram and Facebook, to create a comprehensive shopping experience that appeals to consumers. As businesses utilize these resources, they not only improve customer satisfaction but also foster loyalty and encourage repeat purchases, ultimately contributing to sustained success in the competitive market.

What is Imagr?

Let's transform the global shopping landscape by eliminating queues and manual scanning through AI-powered smart carts that are designed for retailers and highly desired by shoppers. The dawn of a new era in efficient, scalable checkout is here. Imagr seamlessly integrates into current retail environments and systems without necessitating any alterations to existing infrastructure; simply unpack it and connect. We provide everything necessary to initiate this change. The onboarding process is both quick and simple, as our imaging technology develops an AI model of your products and integrates them into your system’s database. Once onboarded, these items will be recognized instantly by carts in all locations using the Imagr system. Customers can easily connect to the cart via their smartphones or a fixed tablet, utilizing either your existing in-store application or ours. As they add or remove items from the cart, these actions are logged in real-time within the app. Shoppers can select their desired payment method, collect their bags, and exit the store without any hassle. Our cutting-edge technology enhances your shopping carts with sophisticated computer vision and machine learning, delivering a more streamlined retail experience for everyone involved. This breakthrough not only aids retailers but also significantly alters the way consumers interact with their shopping surroundings, ultimately paving the way for a more engaging and efficient experience. With Imagr, the future of shopping is smart, efficient, and user-friendly.

Media

Media

Integrations Supported

Bloomreach
Exposebox
Facebook
GhostRetail
Instagram
Kinective Bridge
MuleSoft Anypoint Platform
Prefixbox
Quip

Integrations Supported

Bloomreach
Exposebox
Facebook
GhostRetail
Instagram
Kinective Bridge
MuleSoft Anypoint Platform
Prefixbox
Quip

API Availability

Has API

API Availability

Has API

Pricing Information

$25 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/

Company Facts

Organization Name

Imagr

Date Founded

2015

Company Location

New Zealand

Company Website

www.imagr.co/en

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

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