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What is Salesforce Privacy Center?

Salesforce Privacy Center is a powerful tool designed to help organizations manage sensitive customer data in accordance with privacy regulations such as GDPR. The platform enables businesses to easily de-identify and delete sensitive data in production, ensuring they comply with data privacy laws and reduce risks. It supports the streamlined execution of data subject access requests (DSARs) and Right to Be Forgotten (RTBF) requests, providing businesses with tools to quickly generate, track, and manage requests from customers. The platform also offers a Preference Manager that simplifies customer consent management by allowing businesses to create and customize no-code forms for various consent purposes such as marketing preferences or data sharing. These forms can be hosted on websites or Experience Cloud and help businesses capture and store consent in Salesforce’s Consent Data Model. Privacy Center integrates seamlessly with other Salesforce products, helping businesses prepare data for tools like Agentforce and Customer 360 while ensuring privacy compliance across all workflows. With its comprehensive features, Salesforce Privacy Center empowers businesses to protect customer data, meet legal obligations, and maintain customer trust in an increasingly regulated digital landscape.

What is Mandatly?

Offers an extensive array of solutions that cater to GDPR, CCPA, LGPD, and various other privacy regulations, ensuring the smooth management of privacy-related responsibilities while adhering to legal requirements. This approach optimizes your privacy management efforts, significantly reducing the necessity for manual processes to attain compliance. It leverages intelligent analytics to assess and pinpoint risks, providing actionable recommendations for effective risk mitigation. The sophisticated dashboard and reporting functionalities boost transparency, enabling more informed decision-making. With pre-designed PIA/DPIA question templates, automated workflows, and alert systems, organizations can perform consistent assessments while working seamlessly with different business units and IT departments. Workflow-driven surveys are crafted to identify systems and sources of personal data, facilitating the creation of a "Record of Processing Activities (RoPA)." Additionally, it includes established procedures to sustain an organized data inventory. Moreover, this strategy automates the management of Data Subject Access Requests (DSAR), backed by integrated workflows and enhanced data discovery features, making privacy management more efficient than ever before. This holistic solution not only streamlines compliance with regulations but also empowers organizations to take a proactive stance in managing their privacy responsibilities, ultimately fostering a culture of accountability and transparency. As privacy regulations continue to evolve, staying ahead of compliance requirements becomes increasingly crucial for businesses aiming to build trust with their customers.