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What is Salesforce Data Cloud?

Salesforce Data Cloud acts as a cutting-edge real-time data platform designed to aggregate and manage customer information from various sources within an organization, offering a cohesive and comprehensive view of every client. This innovative platform enables businesses to seamlessly collect, synchronize, and analyze data as it occurs, resulting in an all-encompassing 360-degree customer profile that can be leveraged across multiple Salesforce applications, such as Marketing Cloud, Sales Cloud, and Service Cloud. By integrating information from both digital and traditional channels, including CRM data, transactional documents, and third-party data sources, it paves the way for quicker and more tailored customer interactions. Furthermore, Salesforce Data Cloud boasts advanced AI capabilities and analytical tools that allow companies to gain profound insights into customer behaviors and anticipate future needs. By centralizing and optimizing data for actionable use, it not only improves customer experiences but also enables targeted marketing strategies and fosters effective, data-informed decision-making across various organizational departments. In addition to enhancing data management processes, Salesforce Data Cloud is instrumental in empowering businesses to maintain their competitive edge in an ever-changing market landscape. Ultimately, its comprehensive functionalities ensure that organizations can adapt quickly and efficiently to shifting consumer demands.

What is BlastPoint?

Our innovative technology is dedicated to achieving tangible business results by prioritizing the strategic objectives of our partners in the customer insights we deliver. By gaining a thorough understanding of customer behavior on a household level, organizations can identify trends, demographics, and core values, enabling them to create tailored solutions that truly connect. This approach not only broadens the customer base but also nurtures enduring relationships. Additionally, it improves outreach and targeting channels for greater efficiency. Our platform supports increased participation in beneficial initiatives such as paperless billing while allowing businesses to assess customer risk and anticipate payment behaviors at the household scale. The democratization of AI-driven insights through our customer intelligence platform empowers business users without requiring advanced data management expertise. As a result, BlastPoint stands out as the go-to solution for teams striving to deepen their understanding of the communities they serve, ultimately cultivating stronger links and fostering sustainable growth. Utilizing our platform, organizations can make strategic choices that resonate with their customers’ expectations, leading to enhanced satisfaction and loyalty. This comprehensive approach ensures that every decision made aligns with the evolving needs of the market.

Media

Media

Integrations Supported

.NET
ADP DataCloud
Amazon Athena
Amazon EC2
Apache Iceberg
Apache Impala
CAQH
EDB Postgres Advanced Server
Google Campaign Manager 360
Google Cloud Spanner
IBM Informix
Microsoft Teams
Neo4j
Paylocity
SAP S/4HANA
ServiceNow
Smartsheet
Stripe
TigerGraph
Zuora

Integrations Supported

.NET
ADP DataCloud
Amazon Athena
Amazon EC2
Apache Iceberg
Apache Impala
CAQH
EDB Postgres Advanced Server
Google Campaign Manager 360
Google Cloud Spanner
IBM Informix
Microsoft Teams
Neo4j
Paylocity
SAP S/4HANA
ServiceNow
Smartsheet
Stripe
TigerGraph
Zuora

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/data/

Company Facts

Organization Name

BlastPoint

Date Founded

2016

Company Location

United States

Company Website

blastpoint.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Governance

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Management Platforms (DMP)

Ad Network Integration
Analytics / ROI Tracking
Audience Targeting
Behavioral Analytics
CRM
Campaign Management
Competitive Analysis
Customer Journey Mapping
Data Capture / Transfer
Data Classification
Data Visualization

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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