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What is Salesforce Data Cloud?

Salesforce Data Cloud acts as a cutting-edge real-time data platform designed to aggregate and manage customer information from various sources within an organization, offering a cohesive and comprehensive view of every client. This innovative platform enables businesses to seamlessly collect, synchronize, and analyze data as it occurs, resulting in an all-encompassing 360-degree customer profile that can be leveraged across multiple Salesforce applications, such as Marketing Cloud, Sales Cloud, and Service Cloud. By integrating information from both digital and traditional channels, including CRM data, transactional documents, and third-party data sources, it paves the way for quicker and more tailored customer interactions. Furthermore, Salesforce Data Cloud boasts advanced AI capabilities and analytical tools that allow companies to gain profound insights into customer behaviors and anticipate future needs. By centralizing and optimizing data for actionable use, it not only improves customer experiences but also enables targeted marketing strategies and fosters effective, data-informed decision-making across various organizational departments. In addition to enhancing data management processes, Salesforce Data Cloud is instrumental in empowering businesses to maintain their competitive edge in an ever-changing market landscape. Ultimately, its comprehensive functionalities ensure that organizations can adapt quickly and efficiently to shifting consumer demands.

What is Invenna?

The volume of data linked to your organization is growing at an unparalleled speed. Unfortunately, this rapid increase is also leading to greater data fragmentation. To gain a holistic and up-to-date insight into your customers, it is crucial to merge all information and make it readily available, which poses a considerable challenge. As organizations accumulate extensive information over time, they often end up with disorganized data sets that can be challenging to manage or even locate. Invenna's Customer Data Platform adeptly breaks down these data silos, giving you control over both incoming and outgoing data streams. With a proficient team of analysts, data engineers, data scientists, and consultants, Invenna possesses a wealth of experience in handling customer insights across multiple sectors. Through Invenna Engage, you can seamlessly connect with your customers through both digital and traditional channels, simplifying campaign creation significantly. By leveraging triggers or events, you can respond to the unique requirements of each customer in real-time, thereby boosting engagement and satisfaction. Adopting this integrated strategy not only optimizes your operations but also enhances the overall experience your customers have with your brand. This commitment to a unified data approach is vital for staying competitive in today's data-driven landscape.

Media

Media

Integrations Supported

.NET
Act-On
Amazon Kinesis
Amazon RDS
Anypoint MQ
Azure Database for MariaDB
Azure SQL Database
BMC Helix ITSM
CAQH
Facebook Ads
Google Ad Manager
Google Campaign Manager 360
Google Contacts
Google Drive
Instagram Ads
Jira
LinkedIn
Microsoft Dynamics 365 Business Central
Microsoft Teams

Integrations Supported

.NET
Act-On
Amazon Kinesis
Amazon RDS
Anypoint MQ
Azure Database for MariaDB
Azure SQL Database
BMC Helix ITSM
CAQH
Facebook Ads
Google Ad Manager
Google Campaign Manager 360
Google Contacts
Google Drive
Instagram Ads
Jira
LinkedIn
Microsoft Dynamics 365 Business Central
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€2,500 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/data/

Company Facts

Organization Name

Invenna

Date Founded

2021

Company Location

Netherlands

Company Website

invenna.nl/en/platform/features

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Governance

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Management Platforms (DMP)

Ad Network Integration
Analytics / ROI Tracking
Audience Targeting
Behavioral Analytics
CRM
Campaign Management
Competitive Analysis
Customer Journey Mapping
Data Capture / Transfer
Data Classification
Data Visualization

Categories and Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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