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What is Salesforce Data Cloud?

Salesforce Data Cloud acts as a cutting-edge real-time data platform designed to aggregate and manage customer information from various sources within an organization, offering a cohesive and comprehensive view of every client. This innovative platform enables businesses to seamlessly collect, synchronize, and analyze data as it occurs, resulting in an all-encompassing 360-degree customer profile that can be leveraged across multiple Salesforce applications, such as Marketing Cloud, Sales Cloud, and Service Cloud. By integrating information from both digital and traditional channels, including CRM data, transactional documents, and third-party data sources, it paves the way for quicker and more tailored customer interactions. Furthermore, Salesforce Data Cloud boasts advanced AI capabilities and analytical tools that allow companies to gain profound insights into customer behaviors and anticipate future needs. By centralizing and optimizing data for actionable use, it not only improves customer experiences but also enables targeted marketing strategies and fosters effective, data-informed decision-making across various organizational departments. In addition to enhancing data management processes, Salesforce Data Cloud is instrumental in empowering businesses to maintain their competitive edge in an ever-changing market landscape. Ultimately, its comprehensive functionalities ensure that organizations can adapt quickly and efficiently to shifting consumer demands.

What is NEXUS CDP?

The NEXUS platform combines powerful data collection, processing, and governance capabilities with sophisticated custom analytics, business intelligence, and AI-driven insights, enabling the creation of seamless data applications that promote a truly intelligent global marketing ecosystem. It allows organizations to gain deep customer insights, execute intelligent marketing strategies, and tailor experiences, ultimately empowering them to engage in data-driven marketing initiatives. This methodology leads to the execution of real-time, personalized intelligent marketing campaigns. Moreover, it accommodates the multi-faceted analysis of vast customer data, providing customized insights and business intelligence. The platform significantly enhances the customer experience and adeptly manages the customer lifecycle, resulting in strengthened customer loyalty, elevated repurchase rates, and increased lifetime value, all while minimizing churn rates. By utilizing real-time insights, businesses can enhance customer service and cultivate more meaningful relationships with their clientele. Ultimately, NEXUS not only revolutionizes marketing approaches but also has a profound effect on overall business success, making it a vital tool for any organization looking to thrive in a competitive landscape. Furthermore, its innovative features ensure that companies stay ahead of industry trends and adapt to changing consumer behaviors effectively.

Media

Media

Integrations Supported

Amazon Athena
Azure Cosmos DB
Azure Database for PostgreSQL
Azure Key Vault
Azure Synapse Analytics
CloudHub
CockroachDB
Docusign
Greenplum
Meta Ads Manager
NetSuite
Paylocity
PowerShell
SAP Cloud Platform
SAP S/4HANA
SAP SuccessFactors
Salesforce Analytics Cloud
Salesforce Marketing Cloud
Smartsheet
Tableau

Integrations Supported

Amazon Athena
Azure Cosmos DB
Azure Database for PostgreSQL
Azure Key Vault
Azure Synapse Analytics
CloudHub
CockroachDB
Docusign
Greenplum
Meta Ads Manager
NetSuite
Paylocity
PowerShell
SAP Cloud Platform
SAP S/4HANA
SAP SuccessFactors
Salesforce Analytics Cloud
Salesforce Marketing Cloud
Smartsheet
Tableau

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/data/

Company Facts

Organization Name

APEX Technologies

Company Location

China

Company Website

apextechnologies.com/products/nexus

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Governance

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Management Platforms (DMP)

Ad Network Integration
Analytics / ROI Tracking
Audience Targeting
Behavioral Analytics
CRM
Campaign Management
Competitive Analysis
Customer Journey Mapping
Data Capture / Transfer
Data Classification
Data Visualization

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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