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What is Salesforce Data Cloud?

Salesforce Data Cloud acts as a cutting-edge real-time data platform designed to aggregate and manage customer information from various sources within an organization, offering a cohesive and comprehensive view of every client. This innovative platform enables businesses to seamlessly collect, synchronize, and analyze data as it occurs, resulting in an all-encompassing 360-degree customer profile that can be leveraged across multiple Salesforce applications, such as Marketing Cloud, Sales Cloud, and Service Cloud. By integrating information from both digital and traditional channels, including CRM data, transactional documents, and third-party data sources, it paves the way for quicker and more tailored customer interactions. Furthermore, Salesforce Data Cloud boasts advanced AI capabilities and analytical tools that allow companies to gain profound insights into customer behaviors and anticipate future needs. By centralizing and optimizing data for actionable use, it not only improves customer experiences but also enables targeted marketing strategies and fosters effective, data-informed decision-making across various organizational departments. In addition to enhancing data management processes, Salesforce Data Cloud is instrumental in empowering businesses to maintain their competitive edge in an ever-changing market landscape. Ultimately, its comprehensive functionalities ensure that organizations can adapt quickly and efficiently to shifting consumer demands.

What is ODAIA MAPTUAL?

ODAIA's MAPTUAL provides an in-depth examination of the entire customer journey by leveraging sophisticated analytical technologies, artificial intelligence, and machine learning, thereby equipping pharmaceutical commercial teams with real-time predictive insights. This innovative approach enables precise targeting, improves resource allocation, and promotes commercial adaptability, all within a single software as a service (SaaS) framework that integrates effortlessly with pre-existing purchased data. Serving as a comprehensive customer insights platform, MAPTUAL combines data from various internal and external sources to offer a complete perspective. By employing unique and proprietary algorithms, it delivers instant predictive insights for sales and marketing teams, allowing them to optimize resource utilization and create personalized customer interactions. Additionally, it facilitates the refinement of customer targeting by considering market dynamics and real-time modifications, ensuring that healthcare professionals receive the most relevant messages through optimal channels for an exceptional customer journey. Ultimately, MAPTUAL empowers teams to measure and refine their strategies continuously, fostering deeper engagement through hyper-personalization at its core, which drives improved outcomes in the competitive pharmaceutical landscape.

Media

Media

Integrations Supported

AWS Lambda
ActiveCampaign
Adobe Marketo Measure
Asana
Azure Database for MariaDB
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft Dynamics 365 Business Central
MySQL
Odoo
Oracle Siebel CRM
PayPal
Redis
Salesforce Audience Studio
Trello
WordPress
Zendesk

Integrations Supported

AWS Lambda
ActiveCampaign
Adobe Marketo Measure
Asana
Azure Database for MariaDB
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Microsoft Dynamics 365 Business Central
MySQL
Odoo
Oracle Siebel CRM
PayPal
Redis
Salesforce Audience Studio
Trello
WordPress
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/data/

Company Facts

Organization Name

ODAIA

Date Founded

2018

Company Location

Canada

Company Website

odaia.ai/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Governance

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Management Platforms (DMP)

Ad Network Integration
Analytics / ROI Tracking
Audience Targeting
Behavioral Analytics
CRM
Campaign Management
Competitive Analysis
Customer Journey Mapping
Data Capture / Transfer
Data Classification
Data Visualization

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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