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What is Salesforce Data Cloud?

Salesforce Data Cloud acts as a cutting-edge real-time data platform designed to aggregate and manage customer information from various sources within an organization, offering a cohesive and comprehensive view of every client. This innovative platform enables businesses to seamlessly collect, synchronize, and analyze data as it occurs, resulting in an all-encompassing 360-degree customer profile that can be leveraged across multiple Salesforce applications, such as Marketing Cloud, Sales Cloud, and Service Cloud. By integrating information from both digital and traditional channels, including CRM data, transactional documents, and third-party data sources, it paves the way for quicker and more tailored customer interactions. Furthermore, Salesforce Data Cloud boasts advanced AI capabilities and analytical tools that allow companies to gain profound insights into customer behaviors and anticipate future needs. By centralizing and optimizing data for actionable use, it not only improves customer experiences but also enables targeted marketing strategies and fosters effective, data-informed decision-making across various organizational departments. In addition to enhancing data management processes, Salesforce Data Cloud is instrumental in empowering businesses to maintain their competitive edge in an ever-changing market landscape. Ultimately, its comprehensive functionalities ensure that organizations can adapt quickly and efficiently to shifting consumer demands.

What is RollBase?

DMSi has made a pivotal transition away from Salesforce by creating a new CRM application utilizing Progress Rollbase, successfully wrapping up the project in just three months while achieving considerable cost savings. The previous reliance on Salesforce had turned out to be quite costly and, even after five years, it did not provide the flexibility, agility, or user-friendliness required to meet the demands of the business and its large customer base. By opting out of Salesforce, DMSi was able to develop a CRM solution that not only replicated the essential functions of the former system but also guaranteed smooth integration with the existing Agility ERP system based on Progress OpenEdge. Through the use of Progress Rollbase, which can be 35%-50% more affordable than Salesforce, DMSi has enabled its business users to independently develop and customize applications without the need for IT support. This strategic shift not only delivered significant financial benefits but also significantly boosted the independence and effectiveness of business users across the organization. Furthermore, DMSi's commitment to Progress Rollbase marks an important advancement in promoting innovation and operational efficiency within the company, paving the way for a more flexible and responsive approach to customer relationship management.

Media

Media

Integrations Supported

Adobe Marketo Measure
Amazon Athena
Amazon Kinesis
Amazon RDS
Apache Kafka
BMC Helix Remedyforce
Google Display & Video 360
LinkedIn Ads
Meta Ads Manager
Oracle Fusion Cloud SCM
PayPal
Paylocity
PostgreSQL
Redis
Salesforce Analytics Cloud
Salesforce Commerce Cloud
SingleStore
SurveyMonkey
WooCommerce
WordPress

Integrations Supported

Adobe Marketo Measure
Amazon Athena
Amazon Kinesis
Amazon RDS
Apache Kafka
BMC Helix Remedyforce
Google Display & Video 360
LinkedIn Ads
Meta Ads Manager
Oracle Fusion Cloud SCM
PayPal
Paylocity
PostgreSQL
Redis
Salesforce Analytics Cloud
Salesforce Commerce Cloud
SingleStore
SurveyMonkey
WooCommerce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/data/

Company Facts

Organization Name

Progress Software

Date Founded

1981

Company Location

United States

Company Website

www.progress.com/customers/details/dmsi-software-rollbase

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Data Governance

Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Management Platforms (DMP)

Ad Network Integration
Analytics / ROI Tracking
Audience Targeting
Behavioral Analytics
CRM
Campaign Management
Competitive Analysis
Customer Journey Mapping
Data Capture / Transfer
Data Classification
Data Visualization

Categories and Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

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