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What is Salesforce Experience Cloud?

Utilize a powerful digital experience platform to craft detailed customer journeys that facilitate the swift creation of secure websites, portals, and applications integrated with essential data. Discover a solution that not only improves customer interaction but also drives revenue growth through ready-made applications and user-friendly drag-and-drop functionalities. Empower your team to efficiently design and enhance captivating digital experiences with low-code web solutions that prioritize security. Personalize content using connected data and AI-driven strategies, while establishing a cohesive source of truth that strengthens customer relationships. Foster cross-department collaboration to offer customers a seamless experience in locating what they require. Ensure that interactions across sales, service, marketing, commerce, and more are fluid, allowing customers to seek out information at their own pace and convenience. Whether your requirements include a knowledge base, a self-service portal, or a community forum, our platform provides a wide array of solutions designed to elevate customer satisfaction. By enabling customers to independently access information, you not only foster a more engaging experience but also build a loyal customer base that feels empowered.

What is Atlas DX?

Atlas DX is a cloud-based solution that enhances Affinitiv's approaches to sales, customer service, and retention marketing within the automotive industry. This all-encompassing platform utilizes predictive analytics to improve not only initial purchases but also repeat transactions and long-term customer loyalty, thereby elevating performance for both original equipment manufacturers (OEMs) and dealerships alike. With Atlas DX, businesses can reach consumers through highly tailored communications across various channels, including online, offline, and face-to-face interactions, thanks to Affinitiv's unique 360-degree insights into automotive buyers and their vehicles. The platform's integration enables dealers to engage with consumers via their preferred media and even allows for the scheduling of service appointments directly from marketing materials. By refining marketing initiatives for both dealers and OEMs, Atlas DX significantly enhances the overall consumer experience. Marketers can craft cohesive and innovative messages that are specifically designed for target audiences by analyzing demographic, behavioral, and psychographic data. This targeted approach not only maintains the effectiveness of marketing strategies but also ensures they remain relevant amidst fierce competition, ultimately strengthening the bonds between consumers and automotive brands. Through this innovative platform, Affinitiv paves the way for a more engaged and loyal customer base in the automotive market.

Media

Media

Integrations Supported

Amp Impact
Chaordix Community Platform
Common Room
Crowdin
Delighted
GoMeddo
Inspire Planner
Kinective Bridge
Nango
Provar
RenderDraw
Sinergify
Smart Order Refill
StoreConnect
Tavant Warranty
Titan
Vidyard
WebRezPro
Wufoo
uPerform

Integrations Supported

Amp Impact
Chaordix Community Platform
Common Room
Crowdin
Delighted
GoMeddo
Inspire Planner
Kinective Bridge
Nango
Provar
RenderDraw
Sinergify
Smart Order Refill
StoreConnect
Tavant Warranty
Titan
Vidyard
WebRezPro
Wufoo
uPerform

API Availability

Has API

API Availability

Has API

Pricing Information

$250 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/experience-cloud/overview/

Company Facts

Organization Name

Affinitiv

Company Location

United States

Company Website

www.affinitiv.com/atlas/

Categories and Features

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

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