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What is Salesforce Order Management?

Minimize costs while fostering substantial growth by implementing a customer-focused order management system. Improve the effectiveness of omnichannel order handling by equipping agents with a unified perspective across all platforms, allowing for seamless order management and adjustments. Optimize order processing for efficiency in terms of cost, speed, and sustainability through immediate access to inventory insights. Utilize automation and AI to pinpoint the most economical workflows. Adapt to changing demand flexibly with intuitive tools and premier technology resources. Increase order volume while reducing expenses through these cutting-edge features. Improve customer support by merging order history and customer information into one easy-to-access interface. Boost customer satisfaction by ensuring faster and more cost-effective order fulfillment. Connect commerce experiences with visibility into real-time inventory oversight. Further enhance customer service and automation capabilities. By integrating the strengths of Order Servicing with Service Cloud, you can create a truly unified experience for your clients. In conclusion, implementing efficient omnichannel fulfillment strategies not only saves time but also increases profitability, guaranteeing that your business stays competitive in a fast-paced market while continuously adapting to customer needs.

What is Ox Software?

Ox represents a state-of-the-art order fulfillment solution aimed at improving your shipping efficiency and speed. Employed by Fortune 500 firms, grocery retailers, and large warehouses, Ox refines fulfillment operations by automating critical activities such as order routing, optimizing picking paths, and managing inventory effectively. With the integration of Ox's advanced hands-free augmented reality technology, companies can dramatically enhance their productivity, precision, and operational pace. By adopting Ox in every aspect of your fulfillment approach, you can stay ahead of competitors and redefine your supply chain management practices. It offers smooth integration with your current IT infrastructure, allowing for the centralization of orders, inventory, and facility configurations, which leads to an increase in Units Picked Per hour while exceeding customer expectations. Moreover, Ox leverages machine learning to streamline processes like order batching, pick walk assignments, and intelligent routing, thereby maximizing both speed and accuracy. In addition, the augmented reality interface not only boosts operational efficiency but also makes the training process for new hires much more straightforward, ensuring that your team is well-prepared to succeed in a dynamic work environment. This comprehensive solution not only elevates productivity but also fosters a culture of continuous improvement within your organization.

Media

Media

Integrations Supported

1440
Canopy
Decimal
Fujitsu Biometrics-as-a-Service
Salesforce

Integrations Supported

1440
Canopy
Decimal
Fujitsu Biometrics-as-a-Service
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$0.15 per order
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Salesforce

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/ecommerce/order-management/

Company Facts

Organization Name

Ox, Inc.

Company Location

United States

Company Website

www.getox.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

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