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What is ScienceLogic?

Recognize each component within your organization—whether conventional or unique—across physical, virtual, and cloud settings. Consolidate and manage a wide array of data in a well-structured and uniform data lake. Uncover insights regarding the relationships among your infrastructure, applications, and business services. Use this comprehension to derive actionable intelligence. Ensure seamless integration and dissemination of information across diverse technologies and throughout your entire IT ecosystem in real-time. Establish multi-directional integrations that enable both reactive and proactive strategies at a cloud level. Keep a close watch on all elements within multi-cloud and distributed environments, applying relationship mapping to contextualize data, and harness this understanding for integration and automation purposes. No matter your current position on the path to AIOps, SL1 provides the necessary resources to progressively improve service visibility and automate IT workflows, ultimately illuminating the effects on business results. With these advanced capabilities, organizations are empowered to respond more quickly to evolving demands, fostering a culture of operational excellence and resilience. Additionally, this holistic approach can lead to more informed decision-making and strategic planning across various business units.

What is FireScope SPM?

FireScope's Service Performance Manager (SPM) adeptly monitors and evaluates your critical IT infrastructure and services, gathering essential insights regarding both assets and service efficacy to guarantee that your key applications and services function optimally. This tool allows you to closely oversee asset capacity and performance, thus reducing the risk of service disruptions. By aligning IT asset management with organizational objectives, it helps identify potential risks and comprehend their impact on the business. Furthermore, it offers extensive monitoring capabilities for network devices, performance indicators, and response times. Users can download the virtual FireScope Collector to oversee all assets by analyzing network flows. Operating Systems can be monitored without the need for agents, or you can utilize FireScope's efficient lightweight agents for improved functionality. Additionally, you can visualize service performance through a variety of pre-configured and customizable dashboards, as well as generate Service Level Agreement (SLA) reports. Alerts related to performance and availability can be managed with ease, and seamless integration with your Configuration Management Database (CMDB) and IT Service Management tools enhances usability. This comprehensive strategy guarantees that your IT environment remains robust and responsive, ultimately leading to improved operational efficiency and service quality.

Media

Media

Integrations Supported

Azure Marketplace
HCL IntelliOps Event Management
HCL MyXalytics
HCL iControl
PagerDuty

Integrations Supported

Azure Marketplace
HCL IntelliOps Event Management
HCL MyXalytics
HCL iControl
PagerDuty

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ScienceLogic

Date Founded

2003

Company Location

United States

Company Website

www.sciencelogic.com

Company Facts

Organization Name

FireScope

Date Founded

2006

Company Location

United States

Company Website

www.firescope.com/products/spm/

Categories and Features

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Virtualization

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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