Scoop Solar vs. Resco Field Service+

We support businesses across the solar, battery storage, and EV infrastructure industries, irrespective of their scale, in effectively managing a multitude of projects and maintenance activities while also incorporating their software systems to boost productivity and expand growth opportunities. Through the use of automated workflows, we facilitate the process of capturing sales leads and transitioning closed deals to operational teams. Our system equips designers and permitting coordinators with a strong workflow that enhances efficiency, speed, and accuracy. We simplify procedures to ensure each installation crew consistently adheres to essential steps, thereby minimizing potential complexities. In addition, we expedite the Job Closeout and Permission to Operate phases by confirming that all obligations and submissions are fulfilled promptly and comprehensively. Moreover, we streamline the service troubleshooting and preventative maintenance ticket management process from creation through scheduling and execution in the field. With Scoop, renewable energy installers and service companies can adeptly manage work orders, optimize service requests, dispatch technicians, and tackle a variety of other responsibilities seamlessly, which significantly improves overall operational efficiency. This all-encompassing strategy ultimately empowers companies to enhance their customer service and attain sustainable growth in a competitive landscape. As the industry evolves, our solutions remain adaptable, ensuring that businesses can thrive in an ever-changing environment.

Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.