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What is Sequence Health?

We partner with a wide array of healthcare organizations across the country to provide innovative patient engagement solutions that enhance revenue while ensuring exceptional patient-centered care in the medical field. Sequence Health delivers an intuitive, HIPAA-compliant Telehealth platform that enables patients to connect with ease through a single click. This sophisticated system allows both new and existing patients to either request a Telehealth appointment or have your office facilitate the scheduling. Once the appointment is confirmed, patients receive a secure email, and the details are conveniently uploaded to their patient portal, promoting online interaction with healthcare providers. Furthermore, to ensure that patients stay informed, appointment reminders are sent through secure emails, encrypted text messages, and recorded phone calls, which helps guarantee they never miss their appointments and feel well-supported throughout their healthcare experience. By adopting this holistic strategy, not only is patient satisfaction significantly improved, but it also optimizes administrative workflows for healthcare professionals, making their practices more efficient and effective. Through our collaboration, we aim to elevate the standard of care while driving financial success for healthcare organizations.

What is ActiveTRACK?

HealthWare Systems is committed to delivering exceptional patient experiences. Our patient tracking solution, ActiveTRACK, offers up-to-the-minute data on patient status while facilitating the oversight of registrations, flow rates, and wait times. This innovative tool empowers management to optimize staffing and resource allocation, quantify progress towards specific objectives aimed at enhancing efficiency, reducing registration and wait times, and elevating patient satisfaction levels. Upon arrival, patients have the convenience of checking in at either a kiosk or a designated greeter station. Those who are pre-registered can instantly access and complete any necessary documents. Furthermore, essential items such as insurance cards or photo IDs can be easily scanned through the system. To further assist patients, ActiveTRACK generates wayfinding maps that guide them throughout the healthcare facility. Additionally, the platform employs sophisticated waitlist strategies to ensure prompt processing, ultimately contributing to a more streamlined healthcare experience for all individuals involved. In doing so, ActiveTRACK not only enhances operational efficiency but also fosters a more patient-centered environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sequence Health

Date Founded

2005

Company Location

United States

Company Website

sequencehealth.com

Company Facts

Organization Name

HealthWare Systems

Company Location

United States

Company Website

healthwaresystems.com/activeware-products/patient-experience-tracking/

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Categories and Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

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