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What is Service Attendant?

The Service Attendant is equipped with a comprehensive range of features, enabling you to use just the Service module or enhance it with additional components to customize your service management software according to your specific requirements. If you're keen on minimizing paper waste, it offers essential functionalities for creating PDF and Excel documents, as well as Email/Text Messaging and capturing Images and Signatures. Moreover, it supports both tailored forms and widely recognized industry templates. Since our inception in 1998, we have provided software crafted specifically for repair shops in the electronic and appliance service industries. The Service Attendant receives yearly updates that integrate insights from service professionals in various fields, further improving its functionality. Our goal has always been to create repair tracking software that not only increases efficiency but also aids in maintaining organization. Empower your mobile workforce with our user-friendly field service management software, which is designed to operate effectively even in areas with limited internet access, thereby ensuring productivity regardless of location. This flexibility is crucial in meeting the demands of modern service industries, where responsiveness and adaptability are key to success.

What is FieldWorx?

Accelerate your growth trajectory and enhance your team's effectiveness, ensuring that every client leaves with a sense of satisfaction. This all-encompassing solution is designed for professionals in plumbing, HVAC, electrical fields, and other contractors who work with residential and commercial clients. Its intuitive interface is favored by both technicians and customers, making interactions seamless. Increase your average sales per transaction while maintaining a high level of customer satisfaction. The package options available are clear-cut and customized to meet the demands of your technicians. Essential performance metrics keep you informed and aligned with your strategic objectives. With specialized dashboards, sharing pertinent information with technicians and management becomes effortless. Furthermore, you can keep track of your marketing investments, sales resulting from repairs, revenue trends over the years, average ticket values, service agreement sales, and other vital statistics to secure ongoing success in your business operations. This system not only supports growth but also cultivates a culture of responsibility and transparency within your organization, ultimately leading to sustained improvements. By enabling better communication and visibility, it empowers teams to take ownership of their performance.

Media

Media

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
pulseM

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
pulseM

API Availability

Has API

API Availability

Has API

Pricing Information

$599 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cyber Cove Solutions

Date Founded

1998

Company Location

Canada

Company Website

www.cybercovesolutions.com

Company Facts

Organization Name

FieldWorx

Company Location

United States

Company Website

www.fieldworx.software/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

HVAC Estimating

Billing & Invoicing
Commercial/Industrial
Cost Database
Data Import / Export
Equipment Maintenance
Financing Management
Labor Rates
Quotes/Proposals
Scheduling
Takeoff

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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