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What is Service Geeni?

Regardless of whether your service operations revolve around supplying, maintaining, installing, or renting, the extraordinary features of Service Geeni are bound to impress. This innovative platform enhances the efficiency of process delivery, refines inventory management, enables smart scheduling, and optimizes resource allocation, all while providing a clear view of essential data. A single instance of inadequate service can create a lasting negative impression on customers. Since service is deeply personal, repeated failures can threaten contracts over time, causing significant concern for businesses. Nobody enjoys losing clients, and poor service can lead both customers and your leading engineers to search for better options elsewhere. By analyzing how the most successful organizations uphold superior standards amidst market changes, labor shortages, and shifting customer expectations, we learn that outstanding service is not solely a product of strong leadership. Instead, it is the well-designed systems that empower capable Service Managers that truly drive success, equipping them with accurate and actionable data. Effective leadership is crucial not only for recognizing this reality but also for ensuring that organizational systems are implemented efficiently to support it. Consequently, businesses that prioritize these elements can cultivate a culture of excellence, ultimately benefiting all stakeholders involved. Moreover, fostering such an environment can lead to enhanced customer loyalty and improved employee satisfaction, creating a win-win situation for the entire organization.

What is FieldPie?

Turn potential leads into devoted clients for the long haul by surpassing their expectations using FieldPie. Manage your field operations smoothly without interruptions, even when you're offline. Create invoices with ease, track payment statuses, and accelerate your collection efforts effortlessly. Utilize the smart capabilities of FieldPie AI to guide your business decisions effectively. Receive appointments directly through your website, ensuring a seamless customer journey from the first interaction to job completion. Skillfully assign and oversee your team based on relevant factors like availability, skill set, location, and business protocols. Keep a close eye on your team's actions and duties in real-time, ensuring everything runs efficiently. Strengthen your relationships with clients by allowing them access to their personal records through the customized FieldPie interface, adjusted according to their permissions. Enjoy the flexibility of collecting payments from anywhere at any time, with the convenient payment options integrated with FieldPie and Stripe. By employing these robust tools, you can not only boost customer satisfaction but also cultivate lasting loyalty, making your service business thrive. Additionally, the comprehensive reporting features will help you analyze your operations and refine your strategies for even greater success.

Media

Media

Integrations Supported

Jitterbit
Microsoft Dynamics 365
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
Sage 100
Salesforce
Xero
Zoho CRM

Integrations Supported

Jitterbit
Microsoft Dynamics 365
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
Sage 100
Salesforce
Xero
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$15 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Service Geeni

Date Founded

1986

Company Location

United Kingdom

Company Website

servicegeeni.com

Company Facts

Organization Name

FieldPie

Date Founded

2014

Company Location

United States

Company Website

fieldpie.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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