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What is Service Geeni?

Regardless of whether your service operations revolve around supplying, maintaining, installing, or renting, the extraordinary features of Service Geeni are bound to impress. This innovative platform enhances the efficiency of process delivery, refines inventory management, enables smart scheduling, and optimizes resource allocation, all while providing a clear view of essential data. A single instance of inadequate service can create a lasting negative impression on customers. Since service is deeply personal, repeated failures can threaten contracts over time, causing significant concern for businesses. Nobody enjoys losing clients, and poor service can lead both customers and your leading engineers to search for better options elsewhere. By analyzing how the most successful organizations uphold superior standards amidst market changes, labor shortages, and shifting customer expectations, we learn that outstanding service is not solely a product of strong leadership. Instead, it is the well-designed systems that empower capable Service Managers that truly drive success, equipping them with accurate and actionable data. Effective leadership is crucial not only for recognizing this reality but also for ensuring that organizational systems are implemented efficiently to support it. Consequently, businesses that prioritize these elements can cultivate a culture of excellence, ultimately benefiting all stakeholders involved. Moreover, fostering such an environment can lead to enhanced customer loyalty and improved employee satisfaction, creating a win-win situation for the entire organization.

What is Leadent Digital?

Excelling in field service can be a formidable challenge, yet we offer the expertise, tactics, and solutions necessary to support you in this pursuit. Our mission revolves around improving and aligning your customer interactions, operational efficiency, and regulatory compliance throughout field operations. We deliver insightful and relevant consultancy aimed at enhancing field activities. If you choose to implement one of our partners' solutions for optimizing your field services, we guarantee exceptional implementation services conducted by experts proficient in both technology and field service practices. By utilizing our knowledge of field service technology and processes, we develop tailored software plugins or custom solutions designed to fulfill your unique requirements, allowing you to gain a competitive edge in providing outstanding field service. Moreover, we furnish a strategic roadmap to foster the continuous improvement of field operations, focusing on the integration of personnel, processes, and technology. Additionally, we provide impartial advice to help you select technology solutions that will endure and serve your field operations effectively. This approach not only equips your organization for sustainable growth and achievement but also positions you to thrive amidst the evolving challenges of the industry. In essence, our comprehensive support aims to ensure that your field service operations are not just successful, but also resilient in the face of future changes.

Media

Media

Integrations Supported

Jitterbit
Microsoft Dynamics 365
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
Sage 100
Salesforce
Xero
Zoho CRM

Integrations Supported

Jitterbit
Microsoft Dynamics 365
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
Sage 100
Salesforce
Xero
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Service Geeni

Date Founded

1986

Company Location

United Kingdom

Company Website

servicegeeni.com

Company Facts

Organization Name

Leadent Digital

Date Founded

2018

Company Location

United Kingdom

Company Website

www.leadent.digital/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

GIS

3D Imagery
Census Data Integration
Color Coding
Geocoding
Image Exporting
Image Management
Internet Mapping
Interoperability
Labeling
Map Creation
Map Sharing
Near-Matching
Reverse Geocoding
Spatial Analysis

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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