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What is Service Genius?

Service Genius is an innovative software platform designed to streamline the operations of service-oriented businesses online. For companies with employees frequently working in the field on various tasks, this solution provides essential access to appointment details and navigational assistance to job sites, making it an ideal choice. Beyond these functionalities, it offers much more. The robust CRM component facilitates the management of customer data and tracking potential clients. You can easily create both one-time and recurring jobs, which will automatically populate your calendar and be accessible via our mobile app and Customer Portal. Invoices are generated immediately upon job completion, and the system also streamlines payment processing. With Service Genius, the software's intelligence means you can focus on your business without worrying about operational details, as it efficiently handles all its designated tasks daily. Additionally, it seamlessly integrates with popular accounting software like QuickBooks and Xero, further enhancing its utility.

What is K8 Field Service?

Connect to either Wi-Fi or mobile data to access the K8 Field Service and K8 Manufacturing applications on your device. You can continue to work offline since your changes will be saved temporarily and will sync automatically when you regain an internet connection. This application provides access to job specifics, historical records, customer details, and required parts. Regular updates on job statuses are sent to maintain synchronization with K8 Field Service, ensuring the service desk is kept up-to-date with progress. Furthermore, scans are sent to K8 Manufacturing to confirm that they correspond with shipping, delivery notes, and invoices. The K8 Field Service app is engineered to connect directly to your system, allowing you to control which users and devices can gain access while also ensuring that no data is stored on a centralized server. This not only boosts security but also instills confidence in users about the safety of their information. With this structure, you can efficiently manage your operations while maintaining a high level of data integrity and privacy.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$39/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Thoughtful Systems

Company Location

United States

Company Website

service-genius.com

Company Facts

Organization Name

Datawright

Date Founded

1979

Company Location

United Kingdom

Company Website

www.kcsdatawright.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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