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What is Service Order Manager?

The platform provides comprehensive mobile capabilities across a variety of devices including iPhone, iPad, BlackBerry, Windows Mobile, and Android, empowering businesses to achieve greater efficiency and profitability through detailed service agreements, usage analytics, subcontractor management, equipment tracking, serialization, customized reporting, and optimized purchasing and sales order processes, among other functionalities. It also incorporates robust scheduling, work orders, and dispatch solutions specifically tailored for HVAC, plumbing, electrical, and other service-focused sectors, effectively facilitating visit scheduling, quotations, invoicing, billing, and team collaboration. aimInsight Consulting Inc. is proud to be recognized as a Technisoft Registered Business Partner, which allows them to sell, implement, and support the entire range of applications found in the Technisoft Service Manager suite. With a history spanning over 25 years, the Technisoft Service Manager has established itself as an indispensable maintenance solution that has reliably served the equipment maintenance and service sectors, continually evolving to meet the changing demands of its users. This impressive array of features, combined with dedicated support, makes it an essential tool for businesses looking to improve operational efficiency and enhance service delivery, ultimately positioning them for long-term success in their respective industries.

What is Cherrywork Collaborative Order Management?

This all-encompassing business application is designed for the retail and manufacturing sectors, managing every facet of the inquiry-to-cash cycle. By providing an omnichannel platform, it fosters seamless collaboration among stakeholders through a unified interface, thereby enhancing efficiency and reducing the manual workload. As a result, sales teams and users can focus on tasks that add value, since numerous non-essential activities have been either automated or removed. Users gain complete real-time visibility into all sales operations, allowing for informed decision-making. With rapid application development tools, lead times are significantly shortened, utilizing Cherrywork® Collaborative Order Management's pre-existing templates. Industry-specific templates facilitate quick customization, ensuring the application aligns with individual business requirements. Additionally, Cherrywork® Collaborative Order Management employs a hybrid technology framework, making it accessible and user-friendly across both mobile and web platforms, thanks to its diverse range of cross-application components. This versatility not only meets industry demands but also empowers businesses to adapt swiftly to changing market conditions.

Media

Media

Integrations Supported

SAP Cloud Platform
SAP ERP
SAP Extension Suite
SAP Integration Suite
SAP S/4HANA
SAP Store

Integrations Supported

SAP Cloud Platform
SAP ERP
SAP Extension Suite
SAP Integration Suite
SAP S/4HANA
SAP Store

API Availability

Has API

API Availability

Has API

Pricing Information

$40.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$30,000 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

aimINSIGHT Solutions

Date Founded

1988

Company Location

United States

Company Website

www.serviceordermanager.com

Company Facts

Organization Name

Incture Technologies

Date Founded

2006

Company Location

India

Company Website

store.sap.com/dcp/en/product/display-0000014847_live_v1/Cherrywork%C2%AE%20Collaborative%20Order%20Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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