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What is Service Proz?

At Service Proz, we strive to provide service-oriented businesses with a robust, top-notch workforce management and customer support solution. Our mission is to offer software that is not only practical and efficient but also reliable and logical, significantly boosting the operational effectiveness of home service companies. With the emergence of cloud-based, on-demand service management tools, organizations can now connect around the clock, allowing access to essential information from virtually anywhere in the world. This continuous availability helps to eliminate misunderstandings and disputes that could otherwise arise. The Office Manager gains the ability to oversee all aspects of the business, such as daily work orders, scheduling, customer appointments, and invoicing with ease. Simultaneously, the Dispatch team is empowered to monitor the scheduled agenda, keep track of its ongoing status, and swiftly address any changes that may occur. Field Technicians benefit from having their tasks and all necessary details readily available on their smartphones or tablets, thus enhancing their workflow. Ultimately, this seamless blend of technology fosters greater overall efficiency and elevates the quality of service delivery, benefiting both the company and its customers significantly. Overall, the innovative solutions provided by Service Proz ensure that businesses remain competitive and responsive in an ever-evolving marketplace.

What is Oracle Field Service?

Improve the administration of field services by leveraging a suite of intuitive, AI-powered tools dedicated to optimizing routing, scheduling, and managing field service technicians. By implementing Oracle Field Service, on-site teams can deliver reliable and swift customer service experiences consistently. This cutting-edge strategy guarantees that each engagement is fine-tuned for maximum efficiency and heightened customer satisfaction, ultimately fostering stronger client relationships and enhancing overall service quality.

Media

Media

Integrations Supported

Oracle Service

Integrations Supported

Oracle Service

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Service Proz

Company Location

United States

Company Website

www.serviceproz.net

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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