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What is ServiceDeck?
ServiceDeck offers a cutting-edge field service management (FSM) solution, perfectly suited for various service providers, by optimizing operations and automating workflows. This software not only boosts efficiency but also strengthens customer interactions with its innovative dispatching and worker management features. Among its standout functionalities are:
- Intelligent scheduling paired with integrated invoicing systems
- Automated proposal generation alongside comprehensive reporting capabilities
- GPS tracking for worker availability and robust document management
- Highly effective scheduling and dispatching tools
- An AI-driven marketplace that includes a business directory and database of service providers
- A customer portal designed for handling requests, quotes, invoices, and job progress
- A mobile application that facilitates live location tracking, work history access, and project status notifications
- Tailored integration options for platforms like Stripe, QuickBooks, and WordPress
With ServiceDeck's FSM software, you can significantly elevate your field service operations and ultimately enhance your business's performance. Experience the transformative impact that ServiceDeck can bring to your organization.
What is Resco Field Service+?
Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location.
By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments.
Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location.
Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.
Integrations Supported
CamCard
Docusign
Dropbox
Gmail
Google Drive
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft Fabric
Integrations Supported
CamCard
Docusign
Dropbox
Gmail
Google Drive
Microsoft Dataverse
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Exchange
Microsoft Fabric
API Availability
Has API
API Availability
Has API
Pricing Information
$25/month/user
Free Trial Offered?
Free Version
Pricing Information
55$/month per user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ServiceDeck
Date Founded
2022
Company Location
Canada
Company Website
servicedeck.io
Company Facts
Organization Name
Resco
Date Founded
1999
Company Location
Boston (MA), USA | Bratislava, Slovakia (Europe)
Company Website
www.resco.net/field-service/
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Categories and Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Inspection
Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management
Preventive Maintenance
Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management