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What is ServiceDemand?

Achieve unmatched effectiveness through personalized dashboards that facilitate your journey towards success. ServiceDemand brings together your team, clients, and ongoing tasks in a cohesive manner. This web-enabled, cloud-based solution empowers you to manage and monitor all your projects from one centralized location. With its array of features designed to enhance productivity and increase profitability, users can efficiently handle aspects ranging from communication to commerce, as well as delivery and performance evaluation. Leveraging established analytics allows you to improve service provision and optimize logistics while reducing inconsistencies. The platform is crafted to ensure you meet or exceed client service level agreements while automating parts and services, complete with integrated reporting that keeps essential resources within reach. Regular upkeep and repairs are vital for extending the life of your assets and addressing the primary challenge to productivity: downtime. You can effortlessly document service histories using barcode scanning on mobile devices, while advanced job planning enables you to take automation and procurement processes to new heights. By embracing ServiceDemand, you step into the future of project management and unlock the comprehensive potential of your operations, paving the way for sustainable growth and innovation. With this powerful tool at your disposal, you can take your business to levels previously thought unattainable.

What is Explorer Shafers?

Shafers optimizes every element of your business operations, such as dispatching, procurement, payroll, and financial management, enhancing their efficiency and ease of use. Our service management solution brings all your critical data together in one place, enabling you to focus on what really matters for your business. With mobile invoicing capabilities, there’s no need to wait for payments; technicians can create invoices on-site, collect credit card details, and securely transmit payments to the back office without delay. In contrast to many software firms that rely on outsourced support, Explorer takes pride in having an in-house support team of seasoned experts who understand both the software and the Service Industry intimately. We provide assistance across all North American time zones, and our maintenance clients enjoy free software updates, guaranteeing they always have the latest features and improvements. By accelerating your response to customer inquiries and streamlining the process, you can significantly cut down on wait times and reduce frustration for both you and your clients. Our dedication to outstanding service is geared towards empowering your team and enhancing the quality of your customer interactions, ultimately fostering stronger relationships with your clientele. This comprehensive approach not only boosts operational efficiency but also positions your business for long-term success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Service Demand

Date Founded

2018

Company Location

United States

Company Website

servicedemand.com

Company Facts

Organization Name

Explorer Software Shafers

Company Location

Canada

Company Website

shafers.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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