Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is ServiceDesk Plus MSP?
ServiceDesk Plus is a robust, web-based ITSM suite tailored for managed service providers. This integrated ITSM solution offers extensive capabilities in help desk, service desk, and asset management, utilizing a multi-tenant architecture that ensures effective data segregation. Such a setup enables service providers to deliver support and services to various clients while maintaining centralized control over operations. Additionally, its user-friendly interface simplifies the management of client interactions, enhancing overall efficiency.
What is Propel Your MSP?
Introducing a powerful MSP IT Roadmap application tailored specifically for vCIOs, which facilitates the rapid and efficient development of detailed 5-Year IT Roadmap plans for clients by utilizing real-time updates on warranties, purchase dates, and end-of-life statuses. This innovative tool improves project planning, makes agreement alterations easier, and simplifies asset replacement while ensuring that warranties are meticulously monitored. Users can generate quarterly reports for QBRs in a fraction of the usual time, enabling proactive budgeting for clients with accurate forecasts concerning cloud services, hardware, software, and various IT solutions. Moreover, the app offers customizable reports, budgets, and summaries, which can be personalized with unique branding elements such as colors and logos to enhance professionalism. To enrich the user experience, the application features comprehensive assistance options that make navigation straightforward and provide ongoing support, thus equipping vCIOs to offer outstanding service to their clients. With these functionalities, the app not only streamlines IT asset management but also empowers clients to make well-informed decisions regarding their IT investments, ultimately driving greater operational efficiency and success. This comprehensive approach ensures that all aspects of IT planning and management are covered, fostering enhanced collaboration between vCIOs and their clients.
API Availability
Has API
API Availability
Has API
Pricing Information
$1445 per year
Free Trial Offered?
Free Version
Pricing Information
$79 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ManageEngine
Date Founded
1996
Company Location
India
Company Website
www.manageengine.com/products/service-desk-msp/
Company Facts
Organization Name
Propel Your MSP
Date Founded
2018
Company Location
Canada
Company Website
www.propelyourmsp.com
Categories and Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Categories and Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling