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What is ServiceEcho?

ServiceEcho is designed to integrate effortlessly into all areas of your organization, improving document handling, boosting overall transparency, and guaranteeing that crucial information is readily available when required. The intuitive drag-and-drop scheduling feature facilitates more effective oversight of service teams while offering a detailed perspective on both weekly and monthly responsibilities. With the Team Check-in option, payroll and billing tasks are streamlined, allowing for straightforward monitoring of labor hours, travel durations, and break intervals for each service request. Furthermore, the platform refines travel paths to reduce time spent on the road between job sites. Available on mobile devices for field teams, it provides immediate access to essential job and customer details, enabling your teams to be fully prepared for outstanding service delivery. Coupled with in-depth performance analytics, you can make well-informed, data-driven choices without the hassle of manual data entry and calculations. Ultimately, ServiceEcho not only boosts operational efficiency but also fosters a more agile and effective service team, paving the way for enhanced customer satisfaction and loyalty. This comprehensive solution is designed to adapt as your organization grows, ensuring that it continues to meet the evolving needs of your service operations.

What is Device Magic?

Device Magic offers a mobile application for form creation and data gathering, transforming traditional paper forms into efficient digital ones. You can easily construct your online forms with our user-friendly drag-and-drop builder. This solution enables the seamless transmission of precise data from remote locations to your office instantly, even in the absence of internet connectivity. Additionally, you have the flexibility to present the gathered data in various formats. Moreover, it seamlessly integrates with a wide array of your current business applications, including Box, Slack, SQL, OneDrive, Zapier, and numerous others, enhancing your workflow and productivity. This versatility makes Device Magic a valuable tool for any organization looking to streamline its data collection processes.

Media

Media

Integrations Supported

APIANT
Constant Contact
Dropbox
Easyflow
Evernote
Formstack
Google Calendar
Google Drive
Google Sheets
Mailchimp
Podio
QuickBooks Online
QuickBooks Online Advanced
Salesforce
ShareFile
Slack
WordPress
Wufoo
Zapier
Zendesk

Integrations Supported

APIANT
Constant Contact
Dropbox
Easyflow
Evernote
Formstack
Google Calendar
Google Drive
Google Sheets
Mailchimp
Podio
QuickBooks Online
QuickBooks Online Advanced
Salesforce
ShareFile
Slack
WordPress
Wufoo
Zapier
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceEcho

Date Founded

2009

Company Location

Canada

Company Website

serviceecho.com/product/

Company Facts

Organization Name

Device Magic

Date Founded

2011

Company Location

United States

Company Website

www.devicemagic.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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