Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Kickserv Reviews & Ratings
    576 Ratings
    Company Website
  • FieldEdge Reviews & Ratings
    389 Ratings
    Company Website
  • BlueFolder Reviews & Ratings
    114 Ratings
    Company Website
  • ServiceWorks Reviews & Ratings
    2 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    1 Rating
    Company Website
  • WERX Reviews & Ratings
    22 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    3,625 Ratings
    Company Website
  • Repair-CRM Reviews & Ratings
    37 Ratings
    Company Website
  • Pocomos Reviews & Ratings
    45 Ratings
    Company Website
  • JobNimbus Reviews & Ratings
    550 Ratings
    Company Website

What is ServiceMonster?

We take care of everything from job scheduling and managing work orders to customer invoicing and automated marketing communications, making sure all of your requirements are fulfilled. Effortlessly, you can arrange jobs, take notes, create invoices, handle payments, and monitor your technicians along with their routes. Our main goal is to streamline business management. By focusing on client retention, ServiceMonster's automated marketing tools help keep your services at the forefront of your customers' minds. Our mobile application allows you to control your entire operation via a smartphone or tablet, which removes the reliance on paper and minimizes clutter. Whether you are an independent operator or oversee a larger team, ServiceMonster provides the ease and oversight essential for effective technician and scheduling management. It walks you through every step of a job, from initial setup to final execution, enabling you to gather customer signatures and process payments directly from your device, giving you instant access to your business data. Our thorough reporting and KPI dashboards offer you continuous insights into your business’s performance, ensuring you are always equipped with the knowledge needed to make informed decisions. With ServiceMonster, boosting productivity and efficiency is merely a tap away, allowing you to focus more on growth and less on administration. This way, you can dedicate your time to what truly matters: delivering exceptional service to your clients.

What is Service Hub CRM?

Service Hub CRM simplifies the process of delivering outstanding service. Connecting with a customer to schedule an appointment often necessitates multiple calls, which can lead to frustration. By equipping your staff with our comprehensive tools, you can enhance customer service quality significantly. We recognize the importance of effective communication in developing relationships, and we pay attention to every detail. Our software is customizable to cater to the specific needs of your business. Rather than managing various systems separately, consider integrating them for a more cohesive experience. Our committed team is available to assist you in navigating our platform, ensuring you become proficient in its functionalities. You can access all vital information from your dashboard, which will streamline your workflow. Technicians are able to provide real-time updates on ticket statuses to both you and your clients, keeping everyone in the loop. Manage your orders seamlessly through our application, boosting overall productivity. Our GPS features ensure you never lose your way on the way to your next appointment. You can easily upload files from your device for quick access, and stay updated with notifications regarding your order statuses on your mobile phone. In addition, we continuously strive to improve our offerings, making your service experience even more efficient and enjoyable. All these features coalesce to create a more streamlined and effective service delivery process.

Media

Media

Integrations Supported

FittleBug
Hatch
NiceJob
Quickwork

Integrations Supported

FittleBug
Hatch
NiceJob
Quickwork

API Availability

Has API

API Availability

Has API

Pricing Information

$80 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Principal Focus

Date Founded

2003

Company Location

United States

Company Website

www.servicemonster.net

Company Facts

Organization Name

Service Technologies

Date Founded

2017

Company Location

United States

Company Website

servicehubcrm.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Popular Alternatives

Popular Alternatives

FieldOPS Reviews & Ratings

FieldOPS

Mobilogic
TourSolver Reviews & Ratings

TourSolver

Nomadia Group
WorkWell Reviews & Ratings

WorkWell

WorkWell Software