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What is ServiceNow AI Agents?

ServiceNow has developed AI Agents that are autonomous systems embedded within the Now Platform, designed to handle repetitive tasks that were traditionally performed by human employees. These agents interact with their environment to collect data, make decisions, and execute tasks, which enhances efficiency as they learn and adapt over time. By leveraging advanced large language models alongside a robust reasoning engine, they acquire a deep understanding of various business scenarios, promoting continuous improvement in their capabilities. Operating seamlessly across multiple workflows and data systems, AI Agents facilitate complete automation, which boosts team productivity by managing workflows, integrations, and actions within the organization. Organizations can choose to utilize existing AI agents or tailor-make their own according to specific needs, all while functioning effectively on the Now Platform. This integration not only optimizes operational processes but also allows employees to focus on more strategic projects by alleviating them from routine tasks, fostering a culture of innovation and growth within the company. Consequently, the adoption of AI Agents signifies a crucial advancement towards enhancing overall workplace efficiency and effectiveness. With their potential to reshape how teams operate, these agents are set to redefine productivity standards in various industries.

What is FULLY AI?

Fully AI empowers businesses to create a frictionless, AI-enhanced customer experience that spans every interaction point, from the first contact to ongoing support after a sale. The platform integrates effortlessly with current systems and provides multi-channel assistance, ensuring that companies can connect with customers across various platforms, including websites, mobile applications, and social media. With its user-friendly, no-code solutions, businesses can design AI-driven customer journeys without needing any technical skills, utilizing pre-approved templates and flexible use cases. FULLY AI envisions a future where AI agents autonomously manage intricate tasks, thereby enhancing productivity and fostering deeper customer engagement. This transformation will enable businesses to facilitate meaningful human-AI connections with remarkable simplicity. Focusing on industries that involve complex products and demand a high level of service, Fully AI is committed to providing scalable AI solutions that empower businesses to thrive. Ultimately, the platform aims to redefine customer interactions, ensuring that every aspect of the customer journey is optimized for success.

Media

Media

No images available

Integrations Supported

ServiceNow

Integrations Supported

ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/ai-agents.html

Company Facts

Organization Name

FULLY AI

Date Founded

2023

Company Location

Germany

Company Website

www.gofully.ai

Categories and Features

Categories and Features

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