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What is ServiceNow AI Agents?

ServiceNow has developed AI Agents that are autonomous systems embedded within the Now Platform, designed to handle repetitive tasks that were traditionally performed by human employees. These agents interact with their environment to collect data, make decisions, and execute tasks, which enhances efficiency as they learn and adapt over time. By leveraging advanced large language models alongside a robust reasoning engine, they acquire a deep understanding of various business scenarios, promoting continuous improvement in their capabilities. Operating seamlessly across multiple workflows and data systems, AI Agents facilitate complete automation, which boosts team productivity by managing workflows, integrations, and actions within the organization. Organizations can choose to utilize existing AI agents or tailor-make their own according to specific needs, all while functioning effectively on the Now Platform. This integration not only optimizes operational processes but also allows employees to focus on more strategic projects by alleviating them from routine tasks, fostering a culture of innovation and growth within the company. Consequently, the adoption of AI Agents signifies a crucial advancement towards enhancing overall workplace efficiency and effectiveness. With their potential to reshape how teams operate, these agents are set to redefine productivity standards in various industries.

What is Kubiya?

Kubiya represents a cutting-edge internal developer platform that harnesses the power of AI and conversational technology to refine DevOps processes. It enables developers to interact with their systems using natural language, which significantly reduces the time needed for automation and enhances overall productivity by connecting seamlessly with existing tools and platforms. The platform comes equipped with AI-driven assistants that can handle routine tasks such as managing Jira queues, provisioning infrastructure, and granting just-in-time cloud permissions, allowing engineering teams to focus on more strategic initiatives. With an agentic-native architecture, Kubiya ensures dependable and secure operations, maintaining strict adherence to enterprise security standards and compliance with corporate policies. Furthermore, it integrates smoothly with communication platforms like Slack and Microsoft Teams, providing a user-friendly conversational interface for task management and automation. Consequently, Kubiya not only boosts efficiency but also cultivates a more collaborative atmosphere for development teams, encouraging innovation and teamwork at every level. Overall, this transformative platform represents a significant advancement in how developers interact with their environments.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Datadog
Google Cloud Platform
Grafana
Jenkins
Jira
Kubernetes
Microsoft Azure
Microsoft Teams
PagerDuty
Prometheus
ServiceNow
Slack
Terraform

Integrations Supported

Amazon Web Services (AWS)
Datadog
Google Cloud Platform
Grafana
Jenkins
Jira
Kubernetes
Microsoft Azure
Microsoft Teams
PagerDuty
Prometheus
ServiceNow
Slack
Terraform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/ai-agents.html

Company Facts

Organization Name

Kubiya

Date Founded

2022

Company Location

United States

Company Website

www.kubiya.ai/

Categories and Features

Categories and Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

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