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What is ServiceNow Cloud Observability?

ServiceNow Cloud Observability offers immediate insights and oversight of cloud infrastructures, applications, and services. This platform empowers organizations to pinpoint and address performance issues by consolidating data from various cloud environments into one unified dashboard. With its sophisticated analytics and alerting capabilities, ServiceNow Cloud Observability enables IT and DevOps teams to recognize anomalies, resolve problems, and maintain peak performance levels. Additionally, the platform incorporates AI-driven insights and automation, equipping teams to react swiftly to incidents. By enhancing operational efficiency, it guarantees a smooth user experience across diverse cloud environments, ultimately helping businesses achieve their technological goals.

What is IBM SevOne?

Transform your IT operations by leveraging actionable insights from a network observability solution that prioritizes applications. Are you struggling to cope with the growing intricacies of modern network systems? As digital transformation evolves, there is a pressing need for monitoring solutions that align with the flexible, adaptable, and scalable demands of today's network architectures. Designed specifically for contemporary networks, IBM® SevOne® Network Performance Management (IBM SevOne NPM) provides an application-centric view that empowers NetOps teams to detect, address, and prevent network performance issues within hybrid environments. By continuously monitoring networks from diverse vendors, organizations can boost network performance and improve user experiences while effectively translating insights into actionable strategies across various sectors such as enterprise, communication, and managed service providers. Beyond simple issue detection, SevOne NPM combines industry best practices with state-of-the-art analytics, allowing your teams to concentrate on the critical task of enhancing network performance and maintaining uninterrupted connectivity. This robust tool not only simplifies the management of complex networking environments but also equips organizations with the capabilities to adapt and thrive in an ever-evolving digital landscape.

Media

Media

Integrations Supported

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Junos Traffic Vision
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Pliant
Slack
Zenduty

Integrations Supported

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Junos Traffic Vision
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Pliant
Slack
Zenduty

API Availability

Has API

API Availability

Has API

Pricing Information

$275 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/observability.html

Company Facts

Organization Name

IBM

Date Founded

1911

Company Location

United States

Company Website

www.ibm.com/products/sevone-network-performance-management

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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