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Ratings and Reviews 0 Ratings
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What is ServiceNow IT Operations Management?
Leverage AIOps to anticipate issues, reduce user impact, and optimize resolution workflows. Shift from a reactionary stance in IT operations to a proactive one that utilizes insights and automation for enhanced efficiency. By identifying unusual trends, you can tackle potential problems ahead of time through collaborative automation processes. AIOps improves digital operations by prioritizing proactive strategies instead of simply reacting to incidents. You can also eliminate the stress of dealing with false positives as you accurately identify anomalies. By collecting and analyzing telemetry data, you gain superior visibility while cutting down on unnecessary interruptions. Understanding the root causes of incidents allows teams to receive actionable insights that promote better collaboration. Taking preventative measures can lead to fewer outages by adhering to suggested guidelines, fostering a more resilient infrastructure. Speed up recovery initiatives by promptly applying solutions based on analytical insights. Make repetitive tasks more efficient by using pre-designed playbooks and resources from your knowledge base. Cultivate a performance-driven culture across all teams involved. Provide DevOps and Site Reliability Engineers (SREs) with the visibility they need into microservices, which will enhance observability and hasten incident responses. Broaden your perspective beyond IT operations to effectively manage the entire digital lifecycle and ensure smooth digital interactions. Ultimately, embracing AIOps not only prepares your organization to tackle challenges but also sustains operational excellence while paving the way for continuous improvement and innovation.
What is ChaosIQ?
Set, manage, and validate your system's reliability objectives (SLOs) along with pertinent metrics (SLIs). Gather all dependable activities in a centralized location while pinpointing necessary actions to be taken. Evaluate the impact on your system’s reliability by analyzing how your infrastructure, team members, and processes are prepared for and respond to adverse conditions. Structure your Reliability Toolkit to correspond with your operational framework, mirroring the organization and teams you collaborate with. Develop, import, execute, and extract valuable insights from comprehensive chaos engineering experiments and tests by utilizing the open-source Chaos Toolkit. Keep a consistent watch on the impacts of your reliability efforts over time by measuring essential indicators like Mean Time to Recovery (MTTR) and Mean Time to Detection (MTTD). Proactively uncover weaknesses in your systems before they develop into significant issues through chaos engineering methodologies. Examine how your system reacts to repeated failures by designing specific experimental scenarios to observe the tangible advantages of your reliability investments, ultimately fostering a more robust operational environment. By engaging in these evaluations and experiments on a regular basis, you can substantially enhance your system's durability and elevate overall effectiveness. This consistent approach not only fortifies operational resilience but also cultivates a culture of continuous improvement among your teams.
Integrations Supported
ALIP
Amazon Web Services (AWS)
Armis
Cisco AnyConnect
Cloud Foundry
CyCognito
Deloitte Compliance Suite
Google Cloud Platform
Hyperview
IBM Cloud
Integrations Supported
ALIP
Amazon Web Services (AWS)
Armis
Cisco AnyConnect
Cloud Foundry
CyCognito
Deloitte Compliance Suite
Google Cloud Platform
Hyperview
IBM Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$75 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ServiceNow
Date Founded
2003
Company Location
United States
Company Website
www.servicenow.com/products/it-operations-management.html
Company Facts
Organization Name
ChaosIQ
Date Founded
2017
Company Location
United Kingdom
Company Website
chaosiq.io
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Cloud Cost Management
Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions