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What is ServiceNow IT Operations Management?

Leverage AIOps to anticipate issues, reduce user impact, and optimize resolution workflows. Shift from a reactionary stance in IT operations to a proactive one that utilizes insights and automation for enhanced efficiency. By identifying unusual trends, you can tackle potential problems ahead of time through collaborative automation processes. AIOps improves digital operations by prioritizing proactive strategies instead of simply reacting to incidents. You can also eliminate the stress of dealing with false positives as you accurately identify anomalies. By collecting and analyzing telemetry data, you gain superior visibility while cutting down on unnecessary interruptions. Understanding the root causes of incidents allows teams to receive actionable insights that promote better collaboration. Taking preventative measures can lead to fewer outages by adhering to suggested guidelines, fostering a more resilient infrastructure. Speed up recovery initiatives by promptly applying solutions based on analytical insights. Make repetitive tasks more efficient by using pre-designed playbooks and resources from your knowledge base. Cultivate a performance-driven culture across all teams involved. Provide DevOps and Site Reliability Engineers (SREs) with the visibility they need into microservices, which will enhance observability and hasten incident responses. Broaden your perspective beyond IT operations to effectively manage the entire digital lifecycle and ensure smooth digital interactions. Ultimately, embracing AIOps not only prepares your organization to tackle challenges but also sustains operational excellence while paving the way for continuous improvement and innovation.

What is Code Climate?

Velocity delivers comprehensive, context-rich analytics that empower engineering leaders to assist their team members, overcome obstacles, and enhance engineering workflows. With actionable metrics at their fingertips, engineering leaders can transform data from commits and pull requests into the essential insights needed to drive meaningful improvements in team productivity. Quality is prioritized through automated code reviews focused on test coverage, maintainability, and more, allowing teams to save time and merge with confidence. Automated comments for pull requests streamline the review process. Our 10-point technical debt assessment provides real-time feedback to ensure discussions during code reviews concentrate on the most critical aspects. Achieve perfect coverage consistently by examining coverage on a line-by-line basis within diffs. Avoid merging code that hasn't passed adequate tests, ensuring high standards are met every time. Additionally, you can swiftly pinpoint files that are frequently altered and exhibit poor coverage or maintainability challenges. Each day, monitor your advancement toward clearly defined, measurable goals, fostering a culture of continuous improvement. This consistent tracking helps teams stay aligned and focused on delivering high-quality code efficiently.

Media

Media

Integrations Supported

Slack
Amazon Web Services (AWS)
Armis
Asana
Beam AI
Betterscan.io
Cloud Foundry
CyCognito
DeepCover
Deloitte Compliance Suite
Hyperview
IBM Cloud
Intelligent Management Center
Jira
Kubernetes
Lighthouse
Microsoft Azure
Nango
Oracle Cloud Infrastructure
Pivotal Tracker

Integrations Supported

Slack
Amazon Web Services (AWS)
Armis
Asana
Beam AI
Betterscan.io
Cloud Foundry
CyCognito
DeepCover
Deloitte Compliance Suite
Hyperview
IBM Cloud
Intelligent Management Center
Jira
Kubernetes
Lighthouse
Microsoft Azure
Nango
Oracle Cloud Infrastructure
Pivotal Tracker

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com/products/it-operations-management.html

Company Facts

Organization Name

Code Climate

Date Founded

2011

Company Location

United States

Company Website

codeclimate.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Application Lifecycle Management

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Continuous Integration

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

IT Project Management

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Static Code Analysis

Analytics / Reporting
Code Standardization / Validation
Multiple Programming Language Support
Provides Recommendations
Standard Security/Industry Libraries
Vulnerability Management

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