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Ratings and Reviews 0 Ratings
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What is ServiceNow IT Operations Management?
Leverage AIOps to anticipate issues, reduce user impact, and optimize resolution workflows. Shift from a reactionary stance in IT operations to a proactive one that utilizes insights and automation for enhanced efficiency. By identifying unusual trends, you can tackle potential problems ahead of time through collaborative automation processes. AIOps improves digital operations by prioritizing proactive strategies instead of simply reacting to incidents. You can also eliminate the stress of dealing with false positives as you accurately identify anomalies. By collecting and analyzing telemetry data, you gain superior visibility while cutting down on unnecessary interruptions. Understanding the root causes of incidents allows teams to receive actionable insights that promote better collaboration. Taking preventative measures can lead to fewer outages by adhering to suggested guidelines, fostering a more resilient infrastructure. Speed up recovery initiatives by promptly applying solutions based on analytical insights. Make repetitive tasks more efficient by using pre-designed playbooks and resources from your knowledge base. Cultivate a performance-driven culture across all teams involved. Provide DevOps and Site Reliability Engineers (SREs) with the visibility they need into microservices, which will enhance observability and hasten incident responses. Broaden your perspective beyond IT operations to effectively manage the entire digital lifecycle and ensure smooth digital interactions. Ultimately, embracing AIOps not only prepares your organization to tackle challenges but also sustains operational excellence while paving the way for continuous improvement and innovation.
What is Elastic APM?
Achieve an in-depth understanding of your cloud-native and distributed applications, spanning from microservices to serverless architectures, which facilitates rapid identification and resolution of core issues. Seamlessly incorporate Application Performance Management (APM) to automatically spot discrepancies, visualize service interdependencies, and simplify the exploration of outliers and atypical behaviors. Improve your application code with strong support for popular programming languages, OpenTelemetry, and distributed tracing techniques. Identify performance bottlenecks using automated, curated visual displays of all dependencies, including cloud services, messaging platforms, data storage solutions, and external services alongside their performance metrics. Delve deeper into anomalies by examining transaction details and various metrics to provide a more comprehensive analysis of your application's performance. By implementing these methodologies, you can guarantee that your services operate efficiently, ultimately enhancing the overall user experience while making informed decisions for future improvements. This proactive approach not only resolves current issues but also fosters continuous improvement in application performance management.
Integrations Supported
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
.NET
ALIP
AWS Lambda
C
Cisco AnyConnect
Deloitte Compliance Suite
Elastic Cloud
Integrations Supported
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
.NET
ALIP
AWS Lambda
C
Cisco AnyConnect
Deloitte Compliance Suite
Elastic Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$95 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ServiceNow
Date Founded
2003
Company Location
United States
Company Website
www.servicenow.com/products/it-operations-management.html
Company Facts
Organization Name
Elastic
Company Location
United States
Company Website
www.elastic.co/observability/application-performance-monitoring
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Cloud Cost Management
Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions