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What is ServiceNow IT Operations Management?

Leverage AIOps to anticipate issues, reduce user impact, and optimize resolution workflows. Shift from a reactionary stance in IT operations to a proactive one that utilizes insights and automation for enhanced efficiency. By identifying unusual trends, you can tackle potential problems ahead of time through collaborative automation processes. AIOps improves digital operations by prioritizing proactive strategies instead of simply reacting to incidents. You can also eliminate the stress of dealing with false positives as you accurately identify anomalies. By collecting and analyzing telemetry data, you gain superior visibility while cutting down on unnecessary interruptions. Understanding the root causes of incidents allows teams to receive actionable insights that promote better collaboration. Taking preventative measures can lead to fewer outages by adhering to suggested guidelines, fostering a more resilient infrastructure. Speed up recovery initiatives by promptly applying solutions based on analytical insights. Make repetitive tasks more efficient by using pre-designed playbooks and resources from your knowledge base. Cultivate a performance-driven culture across all teams involved. Provide DevOps and Site Reliability Engineers (SREs) with the visibility they need into microservices, which will enhance observability and hasten incident responses. Broaden your perspective beyond IT operations to effectively manage the entire digital lifecycle and ensure smooth digital interactions. Ultimately, embracing AIOps not only prepares your organization to tackle challenges but also sustains operational excellence while paving the way for continuous improvement and innovation.

What is Kumoco Cloud Manager?

Discover the extensive capabilities of your cloud environment with our intuitive dashboard, which enables management from any device. By leveraging spot instances and utilization suggestions, you can potentially decrease your cloud expenses by up to 80%. Cloud Manager ensures your data remains secure and compliant through round-the-clock automated monitoring. With fully automated workflows, you receive cost-saving recommendations and alerts for any issues, allowing for swift action to minimize expenses. You can also analyze cloud expenditures and effectively allocate and recharge costs to customers and different business units. Our sophisticated automation tools and user-friendly dashboard simplify cloud management processes, offering structure and clarity for team members about the significance of their tasks. Furthermore, we provide insightful trends and dashboards to help business and delivery teams recognize the value they contribute to the organization, enhancing overall performance and accountability. This comprehensive approach not only aids in cost management but also fosters a culture of transparency and teamwork.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
BMC AMI Cost Management
Cloud Foundry
CyCognito
Deloitte Compliance Suite
Intelligent Management Center
Jira
Jira Service Management
Kubernetes
Microsoft 365
NorthStar Navigator
Oracle Cloud Infrastructure
Red Hat OpenShift
ServiceNow
ServiceNow ESG Management
ServiceNow Strategic Portfolio Management
Slack
VMware Cloud

Integrations Supported

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
BMC AMI Cost Management
Cloud Foundry
CyCognito
Deloitte Compliance Suite
Intelligent Management Center
Jira
Jira Service Management
Kubernetes
Microsoft 365
NorthStar Navigator
Oracle Cloud Infrastructure
Red Hat OpenShift
ServiceNow
ServiceNow ESG Management
ServiceNow Strategic Portfolio Management
Slack
VMware Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com/products/it-operations-management.html

Company Facts

Organization Name

Kumoco

Date Founded

2013

Company Location

United Kingdom

Company Website

kumoco.com/cloud-management/

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

ESG

Activity Dashboard
Analytics/Reporting
Audit Management
Benchmarking
Compliance Management
Data Visualization
Document Management
Performance Metrics
Risk Assessment

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