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What is ServiceNow IT Operations Management?

Leverage AIOps to anticipate issues, reduce user impact, and optimize resolution workflows. Shift from a reactionary stance in IT operations to a proactive one that utilizes insights and automation for enhanced efficiency. By identifying unusual trends, you can tackle potential problems ahead of time through collaborative automation processes. AIOps improves digital operations by prioritizing proactive strategies instead of simply reacting to incidents. You can also eliminate the stress of dealing with false positives as you accurately identify anomalies. By collecting and analyzing telemetry data, you gain superior visibility while cutting down on unnecessary interruptions. Understanding the root causes of incidents allows teams to receive actionable insights that promote better collaboration. Taking preventative measures can lead to fewer outages by adhering to suggested guidelines, fostering a more resilient infrastructure. Speed up recovery initiatives by promptly applying solutions based on analytical insights. Make repetitive tasks more efficient by using pre-designed playbooks and resources from your knowledge base. Cultivate a performance-driven culture across all teams involved. Provide DevOps and Site Reliability Engineers (SREs) with the visibility they need into microservices, which will enhance observability and hasten incident responses. Broaden your perspective beyond IT operations to effectively manage the entire digital lifecycle and ensure smooth digital interactions. Ultimately, embracing AIOps not only prepares your organization to tackle challenges but also sustains operational excellence while paving the way for continuous improvement and innovation.

What is Priz?

Priz is an innovative SaaS solution that automates the credit recovery process, ensuring cloud providers meet their SLA obligations. It continuously monitors cloud service interruptions on prominent platforms such as AWS, Azure, and GCP, swiftly diagnosing the underlying issues and autonomously submitting credit requests, requiring minimal intervention from IT personnel. By consolidating real-time outage information, Priz delivers in-depth insights through intuitive dashboards, allowing organizations to evaluate the financial impact of service interruptions while promoting SLA adherence and responsibility. Beyond compliance, Priz also provides users with actionable data analytics that aid in optimizing cloud resource usage and reducing costs. By effectively bridging the divide between promised availability and actual service performance, Priz not only recovers potential credits but also enhances transparency and trust within cloud operations, leading to an overall improvement in service quality. Furthermore, this comprehensive approach not only safeguards financial recoveries but also raises the operational benchmarks for cloud service providers, fostering a more reliable cloud environment for all users.

Media

Media

No images available

Integrations Supported

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
ALIP
Armis
Cisco AnyConnect
Cloud Foundry
CyCognito
Deloitte Compliance Suite
Hyperview
IBM Cloud
Intelligent Management Center
Kubernetes
Microsoft 365
NorthStar Navigator
OpenShift Cloud Functions
Oracle Cloud Infrastructure
Red Hat OpenShift
SAP Cloud Platform
Slack

Integrations Supported

Amazon Web Services (AWS)
Google Cloud Platform
Microsoft Azure
ALIP
Armis
Cisco AnyConnect
Cloud Foundry
CyCognito
Deloitte Compliance Suite
Hyperview
IBM Cloud
Intelligent Management Center
Kubernetes
Microsoft 365
NorthStar Navigator
OpenShift Cloud Functions
Oracle Cloud Infrastructure
Red Hat OpenShift
SAP Cloud Platform
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2003

Company Location

United States

Company Website

www.servicenow.com/products/it-operations-management.html

Company Facts

Organization Name

Priz.ai

Date Founded

2024

Company Location

United States

Company Website

www.priz.ai/

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Categories and Features

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