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What is ServiceNow Vaccine Management?

The ServiceNow® Vaccine Administration Management application equips a wide range of organizations, from healthcare institutions to government agencies, with the tools necessary to plan and manage vaccination campaigns efficiently. Those receiving vaccinations benefit from a self-service portal where they can provide consent for privacy, access a knowledge base, or interact with a Virtual Agent to address common inquiries, as well as schedule their appointments after answering an eligibility questionnaire. Healthcare professionals can organize appointments for groups of eligible individuals, notify citizens and patients, execute vaccination procedures, and monitor various vaccination tasks. Furthermore, the platform enables users to request, reschedule, or cancel their appointments, collect vital pre-vaccination information along with privacy consent, and send out email reminders for upcoming appointments, ensuring a streamlined and cohesive vaccination experience. This solution not only simplifies the vaccination process but also boosts operational efficiency by facilitating better communication between providers and recipients, thereby optimizing the management of vaccine distribution. The comprehensive features of the application contribute significantly to a more effective public health response during vaccination campaigns.

What is Othena?

Othena is a secure application that employs digital encryption and complies with HIPAA regulations, enabling connections between users and vaccination providers while assisting in appointment organization and offering guidance throughout the vaccination experience. In addition to helping you schedule your first vaccine, Othena also ensures that you receive your required second dose at the correct time interval. The app provides users with access to the most current COVID-19 and vaccine information sourced from credible, scientifically-backed resources. As a Software as a Service (SaaS) platform, Othena is easily accessible on mobile devices via a downloadable application. Users can conveniently connect with vaccine distributors, set up their vaccination appointments, and gain a thorough understanding of the vaccination process. Moreover, you can stay updated with the latest news on how Othena is streamlining the vaccination journey. With Othena, scheduling both your initial vaccination and any necessary follow-up booster shots is seamless, ensuring that you receive the right vaccine at the appropriate time. The app prioritizes user privacy, safeguarding all collected and stored data from unauthorized access. Ultimately, Othena is crafted to enhance the overall vaccination experience while upholding the highest security standards, making it an essential tool for your health management. This commitment to security and user experience positions Othena as a leader in digital health solutions.

Media

Media

Integrations Supported

Amazon Connect
Bitbucket
Docusign
ELIS/LIMS
GitLab
Jenkins
Microsoft Entra ID
Microsoft Teams
SAP SuccessFactors
Terraform
Zabbix
Zebra MotionWorks Proximity

Integrations Supported

Amazon Connect
Bitbucket
Docusign
ELIS/LIMS
GitLab
Jenkins
Microsoft Entra ID
Microsoft Teams
SAP SuccessFactors
Terraform
Zabbix
Zebra MotionWorks Proximity

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

store.servicenow.com/sn_appstore_store.do#!/store/application/1ecf840d3b512010c24e870044efc419/1.0.1

Company Facts

Organization Name

Othena

Company Location

United States

Company Website

othena.com/individuals.php

Categories and Features

Vaccine Management

Adverse Reaction Reporting
Alerts / Notifications
Appointment Reminders
Billing
Communication Tools
Dose Tracking
For Governments
Immunization Proof
Inventory Management
Predictive Analytics
Scheduling
Virtual Waiting Room

Categories and Features

Vaccine Management

Adverse Reaction Reporting
Alerts / Notifications
Appointment Reminders
Billing
Communication Tools
Dose Tracking
For Governments
Immunization Proof
Inventory Management
Predictive Analytics
Scheduling
Virtual Waiting Room

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