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What is ServicePal?

For companies that depend on mobile personnel for executing scheduled or on-demand field services, ServicePal serves as the perfect solution. Be it the installation or maintenance of valuable equipment or the provision of diverse commercial and residential services, ServicePal delivers an easy-to-use, flexible, and cost-effective method to manage your service activities and guarantee their successful completion. Designed to accommodate a broad spectrum of field service industries, ServicePal employs a pay-as-you-go subscription model that eliminates the necessity for long-term obligations; if you decide to discontinue your service, you will only incur charges for the current billing period. At present, our highly-rated mobile applications are available exclusively for iPad users, as we do not currently support Android devices. When you set up an account, you instantly gain access to all the features encompassed in the Premium plan without needing to provide credit card information. Our goal is to ensure your success, and our onboarding specialists are available to help you get started effortlessly, having effectively supported thousands of service professionals in their journeys. By selecting ServicePal, you are making a commitment to a platform that enhances your operational efficiency and elevates the quality of your services, thus paving the way for greater customer satisfaction and business growth. Additionally, our dedicated customer support team is always on hand to address any queries or issues that may arise as you utilize the platform.

What is Service Geeni?

Regardless of whether your service operations revolve around supplying, maintaining, installing, or renting, the extraordinary features of Service Geeni are bound to impress. This innovative platform enhances the efficiency of process delivery, refines inventory management, enables smart scheduling, and optimizes resource allocation, all while providing a clear view of essential data. A single instance of inadequate service can create a lasting negative impression on customers. Since service is deeply personal, repeated failures can threaten contracts over time, causing significant concern for businesses. Nobody enjoys losing clients, and poor service can lead both customers and your leading engineers to search for better options elsewhere. By analyzing how the most successful organizations uphold superior standards amidst market changes, labor shortages, and shifting customer expectations, we learn that outstanding service is not solely a product of strong leadership. Instead, it is the well-designed systems that empower capable Service Managers that truly drive success, equipping them with accurate and actionable data. Effective leadership is crucial not only for recognizing this reality but also for ensuring that organizational systems are implemented efficiently to support it. Consequently, businesses that prioritize these elements can cultivate a culture of excellence, ultimately benefiting all stakeholders involved. Moreover, fostering such an environment can lead to enhanced customer loyalty and improved employee satisfaction, creating a win-win situation for the entire organization.

Media

Media

Integrations Supported

Jitterbit
Microsoft Dynamics 365
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
Sage 100
Salesforce
Xero
Zoho CRM

Integrations Supported

Jitterbit
Microsoft Dynamics 365
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
Sage 100
Salesforce
Xero
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServicePal

Date Founded

2011

Company Location

United States

Company Website

servicepal.com

Company Facts

Organization Name

Service Geeni

Date Founded

1986

Company Location

United Kingdom

Company Website

servicegeeni.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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