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What is ServicePower?

ServicePower stands as a premier provider of field-service management software on a global scale. Our mission is to enhance customer satisfaction while optimizing operational effectiveness. Renowned organizations in the field-service sector, including GE Appliances, LG, Electrolux, and Siemens, place their trust in ServicePower. We uniquely offer a SaaS platform that enables companies to seamlessly oversee both contracted and in-house technicians. Additionally, ServicePower provides a comprehensive managed network of service providers that can deliver field services even in remote areas of North America and Europe. With our integrated suite for field service management, you can ensure a quicker and more efficient response to your customers' needs. The self-service consumer portal we provide not only empowers customers but also enhances their experience with immediate updates on job status and the location of field workers. Furthermore, our two-way communication feature significantly boosts transparency throughout the entire service lifecycle, ensuring customers are well-informed no matter their location. Ultimately, our commitment to innovation in service management helps businesses thrive in a competitive marketplace.

What is Service Geeni?

Regardless of whether your service operations revolve around supplying, maintaining, installing, or renting, the extraordinary features of Service Geeni are bound to impress. This innovative platform enhances the efficiency of process delivery, refines inventory management, enables smart scheduling, and optimizes resource allocation, all while providing a clear view of essential data. A single instance of inadequate service can create a lasting negative impression on customers. Since service is deeply personal, repeated failures can threaten contracts over time, causing significant concern for businesses. Nobody enjoys losing clients, and poor service can lead both customers and your leading engineers to search for better options elsewhere. By analyzing how the most successful organizations uphold superior standards amidst market changes, labor shortages, and shifting customer expectations, we learn that outstanding service is not solely a product of strong leadership. Instead, it is the well-designed systems that empower capable Service Managers that truly drive success, equipping them with accurate and actionable data. Effective leadership is crucial not only for recognizing this reality but also for ensuring that organizational systems are implemented efficiently to support it. Consequently, businesses that prioritize these elements can cultivate a culture of excellence, ultimately benefiting all stakeholders involved. Moreover, fostering such an environment can lead to enhanced customer loyalty and improved employee satisfaction, creating a win-win situation for the entire organization.

Media

Media

Integrations Supported

Ayla IoT Platform
Jitterbit
Microsoft Dynamics 365
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
Sage 100
Salesforce
ServiceWorks
Xero
Zoho CRM

Integrations Supported

Ayla IoT Platform
Jitterbit
Microsoft Dynamics 365
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
Sage 100
Salesforce
ServiceWorks
Xero
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServicePower

Date Founded

1996

Company Location

United States

Company Website

www.servicepower.com

Company Facts

Organization Name

Service Geeni

Date Founded

1986

Company Location

United Kingdom

Company Website

servicegeeni.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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