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What is ServiceSight?

Our cloud-based platform provides essential information to help you expand and manage your business effectively in real time. By streamlining your team’s efficiency, you can plan additional tasks daily without incurring extra costs, allowing for more productivity in less time. Minimize paperwork and enhance your engineers' experience with our user-friendly online forms, which will certainly be appreciated by them. They can conveniently access all their past records and certifications in one centralized location, removing the burden of tedious paperwork, and this approach also contributes positively to environmental efforts. You can expedite your service-to-cash cycle by enabling engineers to invoice directly from their mobile devices. Additionally, they can effortlessly collect payments through our smooth integration with Stripe. For those who prefer traditional cash collection methods, invoicing can still be completed immediately after the job, eliminating delays associated with paperwork. This ensures a faster and more efficient workflow for your entire team.

What is Ascora?

Keep detailed records and a thorough history with your clients, while also monitoring the Equipment or Asset being serviced through a precise service history for each visit. Effortlessly access a full list of scheduled jobs for today, tomorrow, this week, or the next week to stay organized. Utilize your tablet to take photos and upload them directly to the relevant Job or Quote seamlessly. Evaluate all Job details provided by the Office, including any associated documents or manuals for a holistic understanding. Quickly generate a follow-up Quote from an existing Job or create a new Quote without any hassle. Receive timely notifications from the office via push notifications or SMS regarding any job updates. With a single tap, convert your Job into an Invoice while still in the field for convenience. Assign parts from your existing price list or create custom write-ins as needed, ensuring flexibility in your workflow. Collect your Customer's signatures directly on your iPad, which will be attached to the Job for future reference and accountability. Moreover, check in and out of jobs to allow Ascora to accurately capture the actual time spent on each task. This efficient system not only improves productivity but also guarantees that all essential information is easily accessible for review and further action, enhancing overall service delivery. Ultimately, this approach fosters a stronger relationship with clients through transparency and responsiveness.

Media

Media

Integrations Supported

QuickBooks Online
Xero
ACCOUNTS
MYOB
QuickBooks Online Advanced

Integrations Supported

QuickBooks Online
Xero
ACCOUNTS
MYOB
QuickBooks Online Advanced

API Availability

Has API

API Availability

Has API

Pricing Information

5 Free users
Free Trial Offered?
Free Version

Pricing Information

$19 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Protean Software

Date Founded

1999

Company Location

United Kingdom

Company Website

www.proteansoftware.com

Company Facts

Organization Name

ASC Software

Date Founded

2009

Company Location

Australia

Company Website

www.ascora.com.au

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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