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What is ServiceSight?

Our cloud-based platform provides essential information to help you expand and manage your business effectively in real time. By streamlining your team’s efficiency, you can plan additional tasks daily without incurring extra costs, allowing for more productivity in less time. Minimize paperwork and enhance your engineers' experience with our user-friendly online forms, which will certainly be appreciated by them. They can conveniently access all their past records and certifications in one centralized location, removing the burden of tedious paperwork, and this approach also contributes positively to environmental efforts. You can expedite your service-to-cash cycle by enabling engineers to invoice directly from their mobile devices. Additionally, they can effortlessly collect payments through our smooth integration with Stripe. For those who prefer traditional cash collection methods, invoicing can still be completed immediately after the job, eliminating delays associated with paperwork. This ensures a faster and more efficient workflow for your entire team.

What is SOSMobile?

Streamline your workflow by eliminating the complexities of paper work orders, such as illegible handwriting and repetitive data entry, through the SOSRemote app, available for both Android and iOS devices, with a Windows version also offered, which provides Field Technicians with an efficient, paperless solution for their work, enhanced by real-time communication capabilities. In 1999, two prominent firms that specialized in software and consulting for the Utility Sector collaborated to develop a service order scheduling engine for NW Natural in Portland, OR, resulting in remarkable success and the formation of InsightAtlast, LLC. This innovative scheduling engine is still in use by NW Natural, effectively managing over 100,000 service orders annually, and has paved the way for the evolution of SOSMobile, InsightAtlast’s sophisticated Mobile Workforce Management System. The vision that ignited over twenty years ago was to create software solutions that combine high quality with flexibility and affordability for users. This relentless pursuit of innovation has enabled the company to remain resilient and adapt in an ever-evolving technological environment, ensuring that its offerings continually meet the needs of users. The dedication to improving software solutions has not only enhanced operational efficiency for clients but has also set a benchmark in the industry.

Media

Media

Integrations Supported

ACCOUNTS
QuickBooks Online
QuickBooks Online Advanced
Xero

Integrations Supported

ACCOUNTS
QuickBooks Online
QuickBooks Online Advanced
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

5 Free users
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Protean Software

Date Founded

1999

Company Location

United Kingdom

Company Website

www.proteansoftware.com

Company Facts

Organization Name

InsightAtlast

Date Founded

1999

Company Location

United States

Company Website

www.insightatlast.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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