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What is ServiceTrac?

ServiceTrac distinguishes itself as a leading provider of innovative tools and resources designed to help healthcare organizations enhance occupancy rates by improving referral generation and minimizing employee turnover. With a substantial legacy that extends over 27 years and a remarkable history of more than 3.2 million completed surveys, they offer a diverse range of business solutions that focus on streamlining healthcare operations. Their comprehensive services include satisfaction research, marketing and customer engagement strategies, compliance monitoring, business intelligence solutions, and management of online reputations. A standout feature among their offerings is the cutting-edge reporting tool, Survey Admin, which enables users to perform thorough analyses and extract actionable insights through user-friendly filters. This intuitive visualization of data simplifies the interpretation of results, facilitating data-driven decision-making that ultimately boosts both patient care quality and stakeholder satisfaction. ServiceTrac caters to a wide variety of healthcare providers, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that their expertise is accessible to all sectors. Their unwavering dedication to fostering continuous improvement and prioritizing client success has firmly established their standing as a reliable partner within the healthcare industry, further enhancing their reputation. As they evolve and adapt to the dynamic healthcare landscape, ServiceTrac remains committed to delivering exceptional value to their clients and the communities they serve.

What is Livindi?

Livindi employs cutting-edge sensors and AI technology to monitor various activities, including bathroom visits, eating habits, sleep patterns, and overall mobility. When activated, it alerts all members of the care team and can initiate phone calls, while also monitoring movements to detect potential falls resulting from behavioral shifts, all without requiring any wearable devices. Furthermore, Livindi tracks vital signs such as blood oxygen levels, temperature, weight, respiratory rate, and heart rate variability, in addition to evaluating sleep quality and duration, sending notifications to caregivers when an individual gets in or out of bed. It also assists with medication management and offers immediate access to the Livindi Concierge service, allowing users to start video calls effortlessly by tapping on a face icon. To enhance user interaction, the Autoanswer feature facilitates hands-free communication, and users can send images and videos that display automatically on the LivindiPad tablet, complete with closed captions for those who are hearing impaired. The product's rapid availability, often by the next day and without requiring an existing internet connection, makes it a remarkably accessible option. Livindi's collaboration with Fellowship Senior Living aims to provide cost-effective services specifically designed for older adults, positioning it as an essential tool for improved care and communication. This innovative solution prioritizes the well-being and connectivity of its users, ensuring they receive the care they need when they need it most.

Media

Media

Integrations Supported

Eldermark

Integrations Supported

Eldermark

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceTrac

Date Founded

1996

Company Location

United States

Company Website

servicetrac.com

Company Facts

Organization Name

Livindi

Company Location

United States

Company Website

www.livindi.com

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Corporate Wellness

Activity Tracking
Employee Portal
Financial Wellness
Gamification
Goal Setting / Tracking
Health Coaching
Health Monitoring
Health Risk Assessment
Incentive Management
Program Management

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Long Term Care

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

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