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What is ServiceTrac?

ServiceTrac distinguishes itself as a leading provider of innovative tools and resources designed to help healthcare organizations enhance occupancy rates by improving referral generation and minimizing employee turnover. With a substantial legacy that extends over 27 years and a remarkable history of more than 3.2 million completed surveys, they offer a diverse range of business solutions that focus on streamlining healthcare operations. Their comprehensive services include satisfaction research, marketing and customer engagement strategies, compliance monitoring, business intelligence solutions, and management of online reputations. A standout feature among their offerings is the cutting-edge reporting tool, Survey Admin, which enables users to perform thorough analyses and extract actionable insights through user-friendly filters. This intuitive visualization of data simplifies the interpretation of results, facilitating data-driven decision-making that ultimately boosts both patient care quality and stakeholder satisfaction. ServiceTrac caters to a wide variety of healthcare providers, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that their expertise is accessible to all sectors. Their unwavering dedication to fostering continuous improvement and prioritizing client success has firmly established their standing as a reliable partner within the healthcare industry, further enhancing their reputation. As they evolve and adapt to the dynamic healthcare landscape, ServiceTrac remains committed to delivering exceptional value to their clients and the communities they serve.

What is Genexod Assisted Living RMS?

We aim to provide a comprehensive Resident Management Solution (RMS) that is affordable and easy to use. Extensive research and collaboration with care providers have enabled us to develop a product that empowers staff to prioritize high-quality care. RMS offers your team an efficient process that guarantees adherence to state regulations without any shortcomings. With an intuitive interface, owners, operators, and staff can effectively manage residents, reduce mistakes, and increase revenue. This integrated software is specifically designed for Assisted Living and Memory Care facilities, promoting better teamwork and communication among various departments. It creates a unified system for managing operations and care delivery seamlessly. Additionally, RMS has been carefully crafted to ensure that services, support, and software updates are delivered without interruption. Our all-encompassing solution enables your personnel to oversee, track, and manage care across all departments and locations, ensuring uniform quality management. This innovative system not only streamlines everyday operations but also cultivates an atmosphere where outstanding resident care can flourish, ultimately contributing to a higher standard of living for all residents. By harnessing technology, we aim to enhance the overall experience for both staff and residents alike.

Media

Media

Integrations Supported

Eldermark

Integrations Supported

Eldermark

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceTrac

Date Founded

1996

Company Location

United States

Company Website

servicetrac.com

Company Facts

Organization Name

Genexod

Date Founded

2011

Company Location

United States

Company Website

genexod.com

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Assisted Living

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Nursing Home

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

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