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What is ServiceTrade?

Streamline the management of work orders, organize technician schedules, and quickly dispatch vehicles with ServiceTrade, a powerful mobile and web solution for field service management. Tailored for commercial and industrial service providers, ServiceTrade merges exceptional customer engagement features with extensive field service management tools into one cohesive platform. This seamless integration allows businesses to enhance their operational efficiency, increase technician and staff productivity, and improve the overall experience for customers. By leveraging this comprehensive tool, companies can maintain a competitive edge and guarantee superior service delivery. In a landscape where customer satisfaction is paramount, employing such innovative solutions is essential for sustained success and growth.

What is PENTA Fire Inspection and Fire Protection?

Fire protection and inspection contractors operating in both the commercial and industrial sectors of the U.S. and Canada turn to PENTA software on a daily basis to enhance their operations, whether they are managing fire inspection systems, deploying new life safety measures, or responding to urgent service requests. The software effectively consolidates the management of construction projects, inspections, service work orders, and maintenance contracts. This integration simplifies accounting processes for multiple locations and companies, resulting in more streamlined financial management. By leveraging mobile field service software, PENTA automates the gathering and transfer of data related to labor hours, equipment usage, and inventory from field technicians back to the central office. In addition, the system provides leaders with critical business intelligence, presenting essential management data in a user-friendly analytical format. It also supports payroll processing for both union and non-union employees, catering to the diverse needs of the workforce. This comprehensive approach not only boosts productivity but also significantly enhances profitability for fire protection contractors, ultimately ensuring they remain competitive in a demanding industry. As a result, PENTA becomes an indispensable tool that contributes to the success of these contractors in meeting their operational goals.

Media

Media

Integrations Supported

AnswerForce
COZYROC SSIS+ Suite
Google Calendar
PartsLedger
QuickBooks Online
QuickBooks Online Advanced
Sage Business Cloud Accounting
Sage Intacct
ServiceForms
WordPress
Zapier
magicplan

Integrations Supported

AnswerForce
COZYROC SSIS+ Suite
Google Calendar
PartsLedger
QuickBooks Online
QuickBooks Online Advanced
Sage Business Cloud Accounting
Sage Intacct
ServiceForms
WordPress
Zapier
magicplan

API Availability

Has API

API Availability

Has API

Pricing Information

$59.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceTrade

Date Founded

2013

Company Location

United States

Company Website

www.servicetrade.com

Company Facts

Organization Name

PENTA Technologies

Company Location

United States

Company Website

www.penta.com/fire-inspection-software/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

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