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What is Servicetrac?

Servicetrac provides service contractors in the cleaning, security, and facilities management sectors with the tools needed to effectively meet their client obligations. By overseeing a variety of functions, including task management, incident reporting, and patrol tracking, as well as evaluating service quality, Servicetrac improves overall performance, reduces expenses and risks, and increases customer satisfaction. Its centralized platform offers users enhanced visibility into field operations and team dynamics, supported by service-level analytics that guide strategic planning and ensure adherence to Service Level Agreements (SLAs). Moreover, Servicetrac enables real-time data capture and instant alerts for important updates, empowering users to make proactive, informed decisions that mitigate risks and maintain superior customer service. The system also facilitates compliance with SLAs and efficient service delivery through mobile audits and inspections conducted at client sites, while consolidating crucial data into a central hub for optimized management. This all-encompassing strategy not only boosts operational effectiveness but also helps contractors foster stronger client relationships, ultimately leading to sustainable business growth. By leveraging technology in this manner, service contractors can navigate challenges more effectively and thrive in a competitive landscape.

What is Access Maintain?

Our cloud-based facility management platform delivers an intuitive and accessible computer-aided facility management (CAFM) solution. Powered by Access Workspace, Maintain provides accurate, real-time insights into ongoing maintenance activities and their related costs. This feature helps to alleviate administrative workloads, improve cost oversight, and expedite problem resolution. Clients who take advantage of our property maintenance software have reported at least a 10% decrease in maintenance costs through optimized processes. By improving supply chain efficiency and increasing the rate of successful first-time service resolutions, this software proves invaluable. Contractors can effortlessly upload all compliance certificates to the portal, ensuring they are easily accessible. Furthermore, the verification of contractors' insurance is fully automated, streamlining operations. The system also maintains thorough audit trails and asset histories, which promote a high level of accountability and adherence to regulations. You can quickly generate comprehensive access reports that encompass your entire property portfolio, offering an in-depth view of your operations. This all-encompassing strategy simplifies facility management, while also significantly boosting overall operational effectiveness and providing a foundation for continuous improvement. Whether you operate a single building or multiple sites, this software adapts to meet your diverse needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TEAM Software

Date Founded

1989

Company Location

United States

Company Website

teamsoftware.com/software/servicetrac/

Company Facts

Organization Name

Access

Date Founded

1991

Company Location

United Kingdom

Company Website

www.theaccessgroup.com/en-gb/property-maintenance/

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

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