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What is Servicetrac?

Servicetrac provides service contractors in the cleaning, security, and facilities management sectors with the tools needed to effectively meet their client obligations. By overseeing a variety of functions, including task management, incident reporting, and patrol tracking, as well as evaluating service quality, Servicetrac improves overall performance, reduces expenses and risks, and increases customer satisfaction. Its centralized platform offers users enhanced visibility into field operations and team dynamics, supported by service-level analytics that guide strategic planning and ensure adherence to Service Level Agreements (SLAs). Moreover, Servicetrac enables real-time data capture and instant alerts for important updates, empowering users to make proactive, informed decisions that mitigate risks and maintain superior customer service. The system also facilitates compliance with SLAs and efficient service delivery through mobile audits and inspections conducted at client sites, while consolidating crucial data into a central hub for optimized management. This all-encompassing strategy not only boosts operational effectiveness but also helps contractors foster stronger client relationships, ultimately leading to sustainable business growth. By leveraging technology in this manner, service contractors can navigate challenges more effectively and thrive in a competitive landscape.

What is Crowd Comfort?

CrowdComfort's mobile solutions enable collaboration between employees and operational teams to cultivate environments that are healthy, productive, and responsive, allowing individuals to flourish and achieve their goals. These mobile-centric offerings prioritize a human-centered office experience, empowering employees to submit requests that contribute to improved overall satisfaction. By leveraging mobile applications, your facilities team can enhance efficiency, responsiveness, and productivity significantly. Furthermore, our robust data and analytics capabilities yield insightful information, drive cost savings, and integrate effortlessly with your existing legacy systems. We partner with major organizations across the United States, including many Fortune 500 companies, to develop exceptional workplace experiences that prioritize health and safety. At CrowdComfort, we take great pride in providing intuitive mobile applications that not only improve the employee experience but also elevate the efficiency and morale of facilities teams. Our solutions are designed to be flexible and easily integrated into your current operational framework, ensuring meaningful benefits for all stakeholders involved. By adopting our technology, organizations can foster a more engaged and satisfied workforce, ultimately leading to a healthier work environment.

Media

Media

Integrations Supported

The CXApp

Integrations Supported

The CXApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TEAM Software

Date Founded

1989

Company Location

United States

Company Website

teamsoftware.com/software/servicetrac/

Company Facts

Organization Name

Crowd Comfort

Date Founded

2013

Company Location

United States

Company Website

crowdcomfort.com

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Categories and Features

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

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