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What is Servigistics?

Servigistics focuses on optimizing inventory to ensure that the right parts are accessible in the most effective locations at competitive prices. In today’s market, where consumers demand higher-quality products and exceptional service experiences, enhancing service supply chains has become essential. Servigistics’ goal is to boost customer satisfaction while also increasing profitability. The complexities of material planning involve finding an ideal equilibrium between cost efficiency and availability, along with identifying the best locations and timing for stocking goods. This complex decision-making process necessitates a holistic approach that considers every element and its corresponding stocking points simultaneously. With a strong history of innovation in managing service parts, Servigistics reliably proves its capacity to provide substantial value to businesses. By utilizing their specialized knowledge, companies can improve asset uptime and increase the accessibility of service components, which ultimately contributes to enhanced overall performance. The strategic insights offered by Servigistics empower organizations to navigate the intricacies of inventory management effectively.

What is Island Pacific SmartRetail?

At Island Pacific, we tailor our systems to meet customer expectations, ensuring seamless end-to-end solutions for your organization and its customers. Selecting the appropriate merchandising strategies, enhancing revenue, and managing inventory efficiently require a strong merchandising system. The core of Island Pacific's retail offerings is the SmartRetail platform, consisting of modules that can operate individually or as a cohesive suite, which equips retailers with a full-fledged merchandising system along with vital retail life-cycle tools. Island Pacific provides retailers with the essential tools to run their operations smoothly. This system is incredibly versatile, allowing retailers to focus on strategic planning across different channels and merchandise hierarchies, or to explore the finer details at a more detailed level. The design of the channel and merchandise hierarchy includes multiple levels and specific attributes tailored to the business, all easily accessible for report generation and process facilitation, which helps retailers make quick, informed decisions. Additionally, the adaptability of Island Pacific SmartRetail ultimately enables retailers to effectively respond to changing market trends and customer preferences, enhancing their overall agility in the competitive landscape. This capability is pivotal in ensuring sustained growth and success for retailers in a dynamic business environment.

Media

Media

Integrations Supported

ALIP
Accenture Cloud Trade Promotion Management
Acropolis
Affinity Payroll
Array
Avalara
Buyer's Toolbox Cube
Buyer’s Toolbox AP
CGS Cloud Services
Deloitte Halo
Eviden MDR Service
Fortra Automate
Honeywell Active Alert
Linkly
Microsoft 365
Microsoft Excel
PTC FlexPLM
Smart GWT
Visual LANSA

Integrations Supported

ALIP
Accenture Cloud Trade Promotion Management
Acropolis
Affinity Payroll
Array
Avalara
Buyer's Toolbox Cube
Buyer’s Toolbox AP
CGS Cloud Services
Deloitte Halo
Eviden MDR Service
Fortra Automate
Honeywell Active Alert
Linkly
Microsoft 365
Microsoft Excel
PTC FlexPLM
Smart GWT
Visual LANSA

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/servigistics

Company Facts

Organization Name

Island Pacific

Date Founded

1978

Company Location

United States

Company Website

www.islandpacific.com/island-pacific-smartsuite/by-product/island-pacific-smartretail/

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

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