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What is Servigistics?

Servigistics focuses on optimizing inventory to ensure that the right parts are accessible in the most effective locations at competitive prices. In today’s market, where consumers demand higher-quality products and exceptional service experiences, enhancing service supply chains has become essential. Servigistics’ goal is to boost customer satisfaction while also increasing profitability. The complexities of material planning involve finding an ideal equilibrium between cost efficiency and availability, along with identifying the best locations and timing for stocking goods. This complex decision-making process necessitates a holistic approach that considers every element and its corresponding stocking points simultaneously. With a strong history of innovation in managing service parts, Servigistics reliably proves its capacity to provide substantial value to businesses. By utilizing their specialized knowledge, companies can improve asset uptime and increase the accessibility of service components, which ultimately contributes to enhanced overall performance. The strategic insights offered by Servigistics empower organizations to navigate the intricacies of inventory management effectively.

What is Service Geeni?

Regardless of whether your service operations revolve around supplying, maintaining, installing, or renting, the extraordinary features of Service Geeni are bound to impress. This innovative platform enhances the efficiency of process delivery, refines inventory management, enables smart scheduling, and optimizes resource allocation, all while providing a clear view of essential data. A single instance of inadequate service can create a lasting negative impression on customers. Since service is deeply personal, repeated failures can threaten contracts over time, causing significant concern for businesses. Nobody enjoys losing clients, and poor service can lead both customers and your leading engineers to search for better options elsewhere. By analyzing how the most successful organizations uphold superior standards amidst market changes, labor shortages, and shifting customer expectations, we learn that outstanding service is not solely a product of strong leadership. Instead, it is the well-designed systems that empower capable Service Managers that truly drive success, equipping them with accurate and actionable data. Effective leadership is crucial not only for recognizing this reality but also for ensuring that organizational systems are implemented efficiently to support it. Consequently, businesses that prioritize these elements can cultivate a culture of excellence, ultimately benefiting all stakeholders involved. Moreover, fostering such an environment can lead to enhanced customer loyalty and improved employee satisfaction, creating a win-win situation for the entire organization.

Media

Media

Integrations Supported

ALIP
Accenture Cloud Trade Promotion Management
Affinity Payroll
Array
Deloitte Halo
Eviden MDR Service
Jitterbit
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Oracle Cloud Infrastructure
PTC FlexPLM
QuickBooks Online
SAP Cloud Platform
Sage 100
Salesforce
Xero
Zoho CRM

Integrations Supported

ALIP
Accenture Cloud Trade Promotion Management
Affinity Payroll
Array
Deloitte Halo
Eviden MDR Service
Jitterbit
Microsoft 365
Microsoft Dynamics 365
Microsoft Excel
Oracle Cloud Infrastructure
PTC FlexPLM
QuickBooks Online
SAP Cloud Platform
Sage 100
Salesforce
Xero
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/servigistics

Company Facts

Organization Name

Service Geeni

Date Founded

1986

Company Location

United Kingdom

Company Website

servicegeeni.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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