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What is Sesame?

Having a structured and efficient scheduling system is vital for the success of your dental or orthodontic practice, as it enables you to cater to the individual needs of your patients. Our automated appointment reminders allow patients to select their desired communication method—whether it's through email, text, or voicemail—ensuring they are promptly notified about their upcoming dental visits. Moreover, patients have the convenience of adding reminders to their digital calendars, which significantly reduces the likelihood of missed appointments. In cases where appointments are overlooked, you can easily send a follow-up reminder to assist with rescheduling. All Sesame specialty websites for dental and orthodontic practices are crafted to be responsive, delivering a comprehensive solution that functions effortlessly on various devices, including desktops, tablets, and smartphones. This cohesive design not only enhances the user experience but also strengthens your brand identity, fostering greater engagement with prospective patients. Additionally, a strong online presence can play a crucial role in the advancement and reputation of your practice amidst the competitive landscape of healthcare. Ultimately, investing in a robust scheduling and communication system can lead to increased patient satisfaction and loyalty over time.

What is DifferentKind?

Enhancing and evaluating the patient experience can be achieved by leveraging metrics that prioritize the development of loyalty and trust, ultimately resulting in improved oral health outcomes for patients and greater success for dental practices. A single one-star review or NPS score does not adequately reflect the full scope of patient satisfaction, especially when the consequences can be profound. We are transforming the evaluation of dental care by offering you a comprehensive view of your patients' needs and preferences. In addition, we provide you with research-backed strategies that promote trust and loyalty within your practice. Following their appointments, patients receive personalized, practice-branded messages through their chosen communication channels (SMS or email), encouraging them to give feedback regarding their experiences and results. This feedback is aggregated and displayed in a customized dashboard that is accessible to providers, staff, and regional managers, highlighting successes while pinpointing areas for growth. Moreover, our data, ready for machine learning applications, yields actionable and precise insights that empower dental teams to improve in 14 experience metrics and 4 outcome metrics, ultimately contributing to a more rewarding environment for both patients and dental professionals. By honing in on these vital areas, dental practices can establish a culture centered on ongoing improvement and enhanced patient satisfaction, thereby ensuring lasting relationships with their clientele. Furthermore, this commitment to excellence can significantly elevate the overall reputation of the practice within the community.

Media

Media

Integrations Supported

Bindbee
Ema
Figures
Kindo
Okticket
OrthoTrac
Payflow
PracticeWorks
Sensei Cloud
Torpago
WinOMS

Integrations Supported

Bindbee
Ema
Figures
Kindo
Okticket
OrthoTrac
Payflow
PracticeWorks
Sensei Cloud
Torpago
WinOMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sesame

Company Location

United States

Company Website

www.sesamecommunications.com

Company Facts

Organization Name

DifferentKind

Company Location

United States

Company Website

www.differentkind.com

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

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