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What is Sesame?

Having a structured and efficient scheduling system is vital for the success of your dental or orthodontic practice, as it enables you to cater to the individual needs of your patients. Our automated appointment reminders allow patients to select their desired communication method—whether it's through email, text, or voicemail—ensuring they are promptly notified about their upcoming dental visits. Moreover, patients have the convenience of adding reminders to their digital calendars, which significantly reduces the likelihood of missed appointments. In cases where appointments are overlooked, you can easily send a follow-up reminder to assist with rescheduling. All Sesame specialty websites for dental and orthodontic practices are crafted to be responsive, delivering a comprehensive solution that functions effortlessly on various devices, including desktops, tablets, and smartphones. This cohesive design not only enhances the user experience but also strengthens your brand identity, fostering greater engagement with prospective patients. Additionally, a strong online presence can play a crucial role in the advancement and reputation of your practice amidst the competitive landscape of healthcare. Ultimately, investing in a robust scheduling and communication system can lead to increased patient satisfaction and loyalty over time.

What is SE Healthcare Patient Experience Platform?

The Patient Experience Platform functions as a specialized survey instrument designed for particular healthcare fields, allowing practices to collect direct feedback from patients while providing reliable insights into their experiences. Its user-friendly dashboard enables practices to gain a well-rounded perspective on their operations from the patients' angle. This essential information empowers practices to improve their effectiveness, cultivate patient loyalty, and ultimately drive higher revenue. Serving as a five-star reputation management resource, it fosters transparency about the care quality offered by the healthcare team, helping to convert website visitors into actual patients. Furthermore, the platform includes free-text comments that enrich the feedback, adding deeper context and nuances to patient perspectives. With real-time, actionable metrics, practices can promptly enact changes based on the insights derived. The platform also facilitates benchmarking across locations and physicians, assessing the performance of both physicians and administrative staff. Overall, it significantly bolsters your value proposition, which can be crucial during negotiations with insurers while nurturing a culture of ongoing improvement. In this way, it not only enhances patient satisfaction but also uplifts the overall quality of care provided, ultimately benefiting both patients and healthcare providers alike. By integrating such a comprehensive tool, practices position themselves to thrive in a competitive healthcare landscape.

Media

Media

Integrations Supported

Bindbee
Ema
Figures
Kindo
Okticket
OrthoTrac
Payflow
PracticeWorks
Sensei Cloud
Torpago
WinOMS

Integrations Supported

Bindbee
Ema
Figures
Kindo
Okticket
OrthoTrac
Payflow
PracticeWorks
Sensei Cloud
Torpago
WinOMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sesame

Company Location

United States

Company Website

www.sesamecommunications.com

Company Facts

Organization Name

SE Healthcare

Company Location

United States

Company Website

www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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